Understand your council tax bill and find out how to get your bill by email (e-billing).
You will receive your council tax bill for the year ahead by the end of March.
Sign up for paperless bills
You can go paperless by using your online account if you have one. If you do not have an account already you will need to register first.
If you do not manage your council tax online yet
If you are not signed up to manage your council tax online yet you can set up paperless billing when you register. To do this:
-
Register to manage your council tax online External link.
- Add
council tax to your services and click
next at the bottom of the page.
- Enter your council tax account number and click
access now.
- Answer the security questions.
- Enter your email address.
- Click
set up paperless billing.
- Verify your email address.
If you manage your council tax online already
If you manage your council tax online already you need to change your paperless billing preference. To do this:
- Sign in to
your online services External link.
- Click
online services in the top left hand side of the page.
- Click
set up paperless billing.
- Confirm that you have read the terms and conditions
- Enter your email address
- Change your paperless billing preference to
email with attachment.
- Verify your email address.
Understanding your council tax bill
Each numbered section is explained in detail after the image.
- The date your council tax bill was printed. Any payments made after this date will not be shown on this bill
- Your council tax account number. You must have this number if you want to talk to us about your bill
- Who is responsible for paying the bill, and their correspondence address
- If the bill is for a different property, that property address will be shown here
- The
council tax band the property is in
- The annual charge for the property for the financial year shown, and also the percentage change from the previous year’s charges. It details your contribution towards
council services, the
fire service,
police service and, if applicable, any
additional town or parish council charges. If you will be moving out during this financial year, please
let us know at the time of your move and we will adjust your bill.
- The amount you have to pay,
any discounts, exemptions or premiums that apply, and any payments made towards this bill up to the issue date
- How you
pay your bill, for example direct debit. If you pay by direct debit, the bill will confirm that here, and tell you the dates that your instalments will be collected
- Any charge outstanding from a previous year will be shown here. This will not take into account any payment you may have made towards a previous bill after the issue date of this bill
- Any discounts we’ve granted for the property –
you will need to let us know if there is any change of occupiers, or
if a discount no longer applies.
