Help with housing costs and rent

The organisations listed below all offer free, impartial and confidential help and advice around housing rights and a range of support from setting up payment plans to help with form filling.

Leeds City Council Housing

Local housing offices can help with; payment plans for rent and arrears, benefits applications and referrals to Leeds Credit Union or other support services.     


0800 188 4000 or 0113 376 0410



Contact Leeds City Council housing team

Gipsil (including OWL and Engage Leeds Services)

Housing and support services for young people, care leavers and adults who live with complex support needs.     


0113 391 8000     

Find out more on the Gipsil website


National digital and telephone service for help and advice on housing rights and options, including emergency homeless support.     

Emergency helpline     

0808 800 4444     

Find more information and support on the Shelter website

Connect Housing – Money Matters Service

Help and support for Connect Housing tenants, including benefit applications, budgeting support, access to debt advice, energy efficiency and referrals to other support services.     


0300 5000 600     



Find more support and advice on the Connect Housing website.

Help with homelessness

If you're homeless, at risk, or worried about someone who is sleeping on the streets, please see the organisations below who will be able to help.

Housing Options

If you're homeless or at risk of becoming homeless, Leeds Housing Options may be able to help.     

They can also offer support in other housing situations, including: support for families, people with mental health needs, leaving hospital, leaving prison, fleeing domestic violence, young people, people leaving care and making adaptations to your home.    


0113 222 4412
(Monday to Friday, 9am to 4pm, except Wednesday 9:30am to 4pm)

Emergency out of hours     

0113 378 8366     



Street Outreach Service

The Street Outreach service support people who are rough sleeping or at risk of homelessness in Leeds. They provide ongoing support and will help with access to emergency accommodation.    


0113 2459445