A telecare alarm system can help you live safely and independently at home.
Leeds Tele Care can provide 24-hour monitoring of alarms and sensors, which sends an alert to the response centre, where staff can get you the appropriate help.
Types of telecare sensors
Find out more about the sensors available that you can add to your telecare package.
Bed sensor
This sends an alarm to the response centre if you get out of bed and don’t return at a set time. It can also be connected to a light which will turn on when you get out of bed.;
Carbon monoxide detector
This alarm can detect carbon monoxide and natural gas. If a gas appliance is turned on but not lit, an alarm will be sent to the response centre for help.
Chair sensor
A pressure pad which monitors occupancy and automatically raises an alarm call if unexpected activity is detected.
Door contacts
An alarm is sent to the response centre to let them know doors are open. These can be used on both doors inside the house and doors going outside.
Fall detector
An alarm is sent to the response centre if it senses changes to normal movement. It can be worn on a wristband or belt around the waist.
Flood detector
An alarm will be sent to the response centre if there is water on the floor.
Floor mat sensor
A simple and effective means for alerting when a person leaves their room or home. When the mat is stepped on, the sensor is activated and an alarm is sent to the response centre.
Heat sensor
An alarm is sent to the response centre if the temperature at home goes over a set limit, or if it goes up too quickly in a short space of time.
Medication reminder
Up to four alarms can be set in the day to remind you to take your medicines on time. If the alarm is set off and you don't turn it off, an alert will be sent to the response centre.
Memo Minder
The Memo Minder plays back a pre-recorded message of up to 20 seconds when it detects motion. This can be used to remind you to take your medication.
Mem-x
A voice memory aid designed for those with some memory loss, it tells the user in a pre-recorded voice all they have to do at that time, from special events to taking medication.
Smoke detector
This alarm can detect smoke or fire and sends an alarm to the response centre for help.
Types of telecare packages
There are several telecare packages available, with options of different sensors connected to the alarm unit, to meet your specific requirements.
Every Tele Care customer will be included in the mobile response service. If you decide you do not need this service, you can opt out providing you can provide at least two contacts who can attend in the event of an emergency.
Standard pendant alarm
Package details
Pendant and alarm base unit.
Home safety
Package details
You get the standard pendant and alarm base unit, as well as a range of connected sensors to keep you safe at home.
You can also pick one of these sensors:
- carbon monoxide detector
- door contacts
- flood detector
- heat sensor
- smoke detector
Additional sensors can be added to the package at an extra cost per sensor.
Falls
Package details
A falls detector is worn on the wrist and comprises of a help call button that can be pressed in an emergency situation.
The falls detector will also automatically send an alert if the impact of a fall is detected (dependent upon the type of fall being experienced).
Additional Sensors can be added to the package at an extra cost per sensor:
- bed sensor
- chair sensor
- door sensor
- floor mat sensor
Dementia
Package details
You get the standard pendant and alarm base unit, as well as a personalised range of connected sensors to keep you safe at home.
You can also pick two of these sensors, dependent on your assessed needs:
- bed sensor
- carbon monoxide detector
- chair sensor
- door contacts
- flood detector
- floor mat sensor
- heat sensor
- medication dispenser
- Memo Minder
- Mem-x
- smoke detector
Additional sensors can be added to the package at an extra cost per sensor.
Global Positioning Satellite (GPS) device
Package details
A wearable devise like a watch which provides two way speech like a mobile phone, which can locate you when are at home or out and about, ensuring safety wherever you are.
This device allows you greater freedom, independence and protection as well as offering reassurance to family and carers.
you get the GPS device and charging unit and the setting of safe zones.
We highly recommend that all customers consider having a key safe fitted.
Cost of telecare packages
There is no charge for the alarm and sensors.
You will pay a £25 set up charge for the first year only. Or £30 for a GPS package.
Then a weekly cost for the response centre monitoring, based on your system.
Telecare alarm systems cost
| Telecare costs for 2023-24 | Price per week (excluding VAT) |
|---|
| Starter package | £8.55 |
| Home safety package | £9.15 |
| Falls package | £9.75 |
| Dementia package | £9.75 |
| GPS package | £11.35 |
Read more about VAT charges
VAT is not chargeable if the eligibility criteria for VAT relief is met and declared on the referral form.
VAT at 20% will be added to the stated charge unless a declaration on eligibility for VAT relief has been made.
You will qualify for VAT relief if you have a disability or a long-term health condition.
Order a telecare package
If you are interested in ordering one of the telecare packages, complete the online application form. Once we have received your application, we will contact you to discuss the different packages.
Apply for a telecare alarm package
External link
Ordering other alarms
Other alarms can be placed around the home and help detect:
- smoke
- fire
- flooding
- carbon monoxide leaks
- falls
- leaving your house and not returning
If you think you need other alarms to help you live safely at home, speak to your doctor, health professional or our adult social care team. An assessment will help decide what other alarms you need.
Professionals can order help alarms online.
Order a help alarm on ELMs external link.
Further help for your home
You can get
equipment for your home to help you live independently. Find out how to
make changes to your home, such as wider doorways and stairlifts, to make it easier to move around.
Contact us
If you need help or advice, get in touch with the Tele Care team:
Phone
Email
