Compliments and complaints policy

and improving standards and the quality of service provided. When we receive a complaint, we see this as a way of getting an important insight into how … This policy details the way in which complaints will be managed, …

Improvements and alterations to your home (tenants)

any changes, including replacement or removal of existing features, as well as installing or … Full details of your responsibilities for maintaining and … and charge you for it, or seek possession of the property let you keep the work as it …

Housing Leeds annual report

to work with you to help tackle the cost of living increase and provide support to … send a satisfaction survey to a random sample of residents to ask how satisfied you are with … Thank you to everyone who took part in one of our surveys.   2023/24 2024/25 Target for …

Health and wellbeing (ages 0 to 5)

Violence Service (LDVS) provides a range of services, including a 24-hour helpline, … NHS Healthier Families guidance on easy ways to help you and your family eat better … for parents and carers on the importance of vaccinating children …

Leeds Local Plan consultation

Local Plan? The Leeds Local Plan is a set of official planning documents that guide how … ensure development meets the needs of communities and the environment By having a … find out some more information about any part of the consultation.  The events were held at …

Managing risk in regulated provisions

care and support to have their needs met in a way that respects their wishes and dignity and … This is a legal duty The duty of care. ( Duty of Care is a legal obligation under Tort Law … The duty of care states that we must not do, or not do, …

Primary school admission policy for September 2027 to 2028

is the admission authority. See the full list of schools this policy applies to at the end of the document . Children with a school named … that school can meet your child’s needs in a way that no other school can. It must be …

Banning orders and the national rogue landlord database

council and the statutory guidance ‘Database of Rogue Landlords and Property Agents under … and the non-statutory guidance ‘Banning Order Offences under the Housing and Planning Act … and may only use the information in the ways defined in Section 39 of the Act 1.5 In …

Ending a council tenancy

rent at their property until their tenancy is officially terminated. When you want to end … sure your rent account is clear by the end of your tenancy. 5. Let your gas, electricity … from the whole property (garden, cellar, loft space and balcony). 7. Remove any DIY …

Tracked changed version of pre-submission changes to Local Plan Update

Infrastructure Amended Glossary Schedule of Superseded Policies Policy area maps … A printable PDF version of the document is available at the end of the page. … In response to the City Council's declaration of a Climate Emergency in 2019, the pressing …