Council housing privacy notice

The reasons we use your data

  • Assessment of customer housing situation
  • Equality monitoring
  • Financial transactions
  • Housing benefits or Universal Credit
  • Mutual exchanges
  • Processing of grant applications for adaptations
  • Property alterations (permissions)
  • Regulatory, licensing and enforcement functions
  • Research including consultations
  • Service delivery
  • Service improvement and planning
  • Statutory requirements. For example: reporting to Government
  • Tenant engagement

Why we are allowed to use your data

Legal obligation or public task under various UK laws including but not limited to:

  • Consent – consultations
  • The Equality Act 2010
  • The Housing Acts 1985, 1988, 1996, 2002, 2004
  • Housing Grants, Construction and Regeneration Act 1996
  • Landlord and Tenant Act 1987
  • Localism Act 2011
  • Necessary for the performance of a contract (tenancy agreement)
  • Necessary for the performance of a public task

Who we can share your data with

  • Belle Isle Tenant Management Organisation
  • Contracted suppliers
  • Contractors providing housing services and repairs
  • DWP
  • Mutual exchange (Registered providers or other local authorities)
  • Other council departments (for example: Welfare and Benefits)
  • Property alterations (council services, such as Planning and Highways teams)

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 11 March 2019.

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