For safety and insurance purposes, the minimum age for hiring and riding an e-bike within the Leeds City Bikes service is 16.
How it works
- Unlock – Download the Beryl app.
- Ride – Have fun and be safe.
- Park – In a Beryl Bay or a considerate place.
- Lock – Close the lock to end your ride.
Prices
Leeds City Bikes is a fully electric bike fleet to make conquering the hills of Leeds a breeze. There’s day passes and minute bundles available on the Beryl app otherwise pay as you ride is £1 to unlock and 17p per minute.
Find the full pricing guide, including extra fees and more information on the Leeds City Bikes page on the Beryl website.
Accidents, theft and vandalism
If you have an accident
If you are involved in an accident while riding a Beryl Bike, firstly make sure that you and anyone else involved are safe and if possible, off the road.
Call emergency services on 999 if anyone needs immediate medical attention.
Contact the Beryl team once you are in a safe location and emergency services are at the scene.
Stolen or damaged bike or docking station
If you discover a vandalised docking station or a damaged or stolen bike, please report this to Beryl’s control room by email, phone or live chat on the app or website.
Background
The micromobility operator Beryl provide the e-bike hire service in Leeds to provide a cost effective and low carbon active travel choice in the city. The scheme was made possible by funding secured by Leeds City Council from the Carbon Mitigation fund. This fund is embedded within the Transforming Cities Fund, part of the West Yorkshire Mayoral devolution deal.
If you would like a docking station near you can suggest locations on the Beryl app.
Aims
Leeds City Bikes are for everyone to travel short distances in a quick, easy and eco-friendly way. The service:
- has a network of e-bikes available from docking stations located at close intervals for convenience
- offers an accessible and cost-effective travel option
- located close to dedicated cycleways that have been built across Leeds, offering safer routes for everyday cycling
- has expanded into new locations like Roundhay and Oakwood and will grow more to meet service demand
- consultation with communities and key stakeholders before docking stations are created helps ensure the scheme provides the best possible service to users
- work closely with accessibility groups to ensure the bikes and docking stations will be available to as many users as possible
Benefits
Leeds City Bikes is support the delivery of the Connecting Leeds Transport Strategy, to help make Leeds a city where you don't need a car. This includes de-carbonising travel, improving health and wellbeing and promoting accessibility and social mobility along with an affordable, quick and easy transport option.
There are many benefits to the service:
- enable people to access the amenities they need, from places of work, education, shopping, and leisure destinations without the need for a car
- provide an easier access point compared to conventional bike ownership, especially for larger families or shared households, where cycle storage is limited
- support people who want to regain cycling confidence or experience and people who are looking to take up cycling, without the need to purchase a bike (free cycle training)
- provide travel for commuting, with the extra electrical assist power requiring less effort and allowing users to arrive at work quicker, as fresh as when they left the house
- be designed for everyday cyclists, with a basket on the front for larger baggage and a rear rack (to support extra baggage) with bungee straps to secure
Beryl bikes and app
British e-bike hire operator Beryl was chosen as the best supplier for the scheme after a successful tendering process.
Beryl is the UK's leading micromobility company, championing sustainable travel options to help reduce road congestion and improve air quality and public health.
The e-bikes will be accessed via the Beryl app - available for free download.
The fully docked scheme ensures the bikes are locked in a secure way after use.
Bike street team
Beryl provide an on-street team to look after the bikes, including general maintenance such as changing the batteries and mechanical servicing.
They are the eyes and ears of the project on the ground, reporting any issues or antisocial behaviour.
No mess or clutter
Their main role is bike redistribution around the city. The service works within docked bays and if a bike is not returned to a bay the rider will face extra charges.
More information and support
Find out more about Beryl on their website.
You can contact the team at Beryl seven days a week for more information, help or support.
Phone
020 3003 5044
7am to 9pm, Monday to Sunday
You can access instant chat from the Beryl app or website.
In-app chat
Beryl app - choose the message icon to start a new conversation. This is the quickest way to get in touch if you have a question or problem while hiring a bike.
Beryl website - click the question mark icon in the bottom right-hand corner and choose whether you need help with bike lights or Beryl bike share, then start a conversation.
