Noise nuisance complaints data, 2022/23–2024/25

Reference
EIR-003840

1. The total number of noise nuisance complaints received by Environmental Health (domestic/neighbour noise only — please exclude construction/planning-condition noise and licensed-premises noise if recorded separately, or note if they cannot be separated).

2. The average and median number of working days between a complaint being logged and the complainant receiving their first substantive response or contact from an officer.

3. The number of informal warning letters issued in response to a noise complaint.

4. The number of formal abatement notices served under section 80 of the Environmental Protection Act 1990.

5. The number of prosecutions brought by the Council under section 80(4) of the Environmental Protection Act 1990 for breach of an abatement notice.

6. The number of noise complaint cases closed with no further action taken.

7. Whether the Council currently operates an out-of-hours noise service (yes/no), and if yes, the hours it covers.

If any of the above would exceed the appropriate cost limit under section 12 of the Act to answer in full, please provide whatever figures can be supplied within the limit and advise which parts have been excluded, rather than refusing the request in full.

Please see attached

Documents