You may want to give permission to a trusted friend, relative, or support agency so they can discuss your tenancy on your behalf.
When giving someone Authority to Act, you can choose which parts of your tenancy the other person has permission to discuss with us.
With your permission, we can discuss:
- tenancy matters
- repairs and appointments
- rent accounts and court action
- complaints, reviews and appeals
- support needs
- housing applications
If there is information you do not want us to share, tell us on the form.
We will continue to send correspondence to you. We will usually discuss tenancy matters with your nominated person, unless you ask us to contact you first.
How to give permission
Print off and complete the form, signed by both yourself and your nominated person.
Return the form to your local Community Hub or Housing Office:
- in person
- by post
- or scan and attach it to an email
If needed, you can get help from your local Community Hub or Housing Office.
Changing or ending Authority to Act
You or your nominated person can withdraw Authority to Act at any time by contacting us. We will also check that you are happy for the arrangement to continue during your home visit.
