What you can expect from us
Your communal areas are cleaned by Cleaning Services. What we clean and how often depends on the type of home you live in and the communal areas you have. Our standards of cleaning are below.
Extra care
Monday to Friday we will
- Sweep, mop, or vacuum the entrance areas and the stairs up to the first floor.
- Clean the lifts.
- Wipe down and clean the glass partitions in the entrance areas.
- Carry out the fire safety check and report any hazards or issues.
- Check any communal chutes and report any hazards or issues.
- Sweep, mop, and disinfect the bin rooms, and rotate the paladin bins.
- Litter-pick the outside walkways and immediate grassed areas.
Twice a week we will
- Sweep, mop and damp wipe chute areas.
- Sweep and mop or vacuum all landings.
- Sweep and damp mop the stairwell steps.
Once a week we will
- Clean the lift runners.
- Wipe and clean the partition glass on all landings, clean skirting boards, and spot-clean lower walls.
- Clean the lights and remove any cobwebs.
Saturday and Sunday we will
- Carry out the fire safety check and report any hazards or issues.
- Sweep and mop the lifts.
- Check any communal chutes and report any hazards or issues.
- Sweep and mop the ground-floor entrance if needed.
High-rise flats
Monday to Friday we will
- Sweep, mop, or vacuum the entrance areas and the stairs up to the first floor.
- Clean the lifts.
- Wipe down and clean the glass partitions in the entrance areas.
- Carry out the fire safety check and report any hazards or issues.
- Check any communal chutes and report any hazards or issues.
- Sweep, mop, and disinfect the bin rooms, and rotate the paladin bins.
- Litter-pick the outside walkways and immediate grassed areas.
Twice a week we will
- Sweep, mop and damp wipe chute areas.
- Sweep and mop or vacuum all landings.
- Sweep and damp mop the stairwell steps.
Once a week we will
- Clean the lift runners.
- Wipe and clean the partition glass on all landings, clean skirting boards, and spot-clean lower walls.
- Clean the lights and remove any cobwebs.
Saturday and Sunday we will
- Carry out the fire safety check and report any hazards or issues.
- Sweep and mop the lifts.
- Check any communal chutes and report any hazards or issues.
- Sweep and mop the ground-floor entrance if needed.
Low-rise flats and maisonettes
Twice a week we will
- Sweep, mop, or vacuum the entrance areas, landings, and stairwell.
- Wipe down and clean the glass partitions in the entrance areas.
- Carry out the fire safety check and report any hazards or issues.
- Check any communal chutes and report any hazards or issues.
- Sweep, mop and disinfect the bin rooms, and rotate the paladin bins if required.
- Litter-pick the outside walkways and immdiate grassed areas.
Once a week we will
- Wipe and clean the partition glass on all landings, clean skirting boards, and spot-clean lower walls.
- Clean the lights and remove any cobwebs.
Retirement LIFE complex
Monday to Friday we will
- Sweep, mop, or vacuum the entrance areas and the stairs up to the first floor.
- Clean the lifts, where applicable.
- Vacuum or clean the lounge areas, empty the bins, and wipe down the ledges.
- Clean the communal kitchen and laundry rooms, empty the bins, and clean the worktops and sinks.
- Clean the communal toilets, sinks, showers, and baths
- Wipe down and clean the glass partitions in the entrance areas.
- Carry out the fire safety check and report any hazards or issues.
- Check any communal chutes and report any hazards or issues where applicable
- Sweep, mop, and disinfect the bin rooms, and rotate the paladin bins.
- Litter-pick the outside walkways and immediate grassed areas.
Twice a week we will
- Sweep, mop and damp wipe chute areas.
- Sweep and mop or vacuum all landings.
- Sweep and damp mop the stairwell steps.
- Wipe down ledges on all landings.
Once a week we will
- Clean the lift runners.
- Wipe and clean the partition glass on all landings, clean skirting boards, and spot-clean lower walls.
- Clean the lights and remove any cobwebs.
Retirement LIFE high-rise flats
Monday to Friday we will
- Sweep, mop, or vacuum the entrance areas and the stairs up to the first floor.
- Vacuum or mop the lounge areas, and laundry room.
- Vacuum or clean the lounge areas, empty the bins, and wipe down the ledges.
- Clean the communal kitchen and laundry rooms, empty the bins, and clean the worktops and sinks.
- Clean the communal toilets, sinks, showers, and baths.
- Clean the lifts.
- Wipe down and clean the glass partitions in the entrance areas.
- Carry out the fire safety check and report any hazards or issues.
- Check any communal chutes and report any hazards or issues.
- Sweep, mop, and disinfect the bin rooms, and rotate the paladin bins.
- Litter-pick the outside walkways and immediate grassed areas.
Twice a week we will
- Sweep, mop and damp wipe chute areas.
- Sweep and mop or vacuum all landings.
- Sweep and damp mop the stairwell steps.
- Wipe down ledges on all landings.
Once a week we will
- Clean the lift runners.
- Wipe and clean the partition glass on all landings, clean skirting boards, and spot-clean lower walls.
- Clean the lights and remove any cobwebs.
Saturday and Sunday we will
- Carry out the fire safety check and report any hazards or issues.
- Sweep and mop the lifts.
- Check any communal chutes and report any hazards or issues.
- Sweep, mop or vacuum the ground-floor entrance if needed.
- Sweep, mop or vacuum communal toilet floors, and clean sinks and toilets if needed.
Retirement LIFE community centre
Three times a week we will
- Sweep, mop, or vacuum the entrance areas.
- Vacuum or clean the lounge areas, empty the bins, and wipe down the ledges.
- Clean the communal kitchen and laundry rooms, empty the bins, and clean the worktops and sinks.
- Clean the communal toilets.
- Wipe down and clean the glass partitions in the entrance areas.
- Carry out the fire safety check and report any hazards or issues.
- Litter-pick the outside walkways and immediate grassed areas.
Once a week we will
- Wipe and clean the partition glass on all landings, clean skirting boards, and spot-clean lower walls.
- Clean the lights and remove any cobwebs.
Our operatives should always be helpful and polite
We are working with tenants to monitor how we are performing against these standards and will be sharing our performance.
If you would like to talk to us about our cleaning standards, call us on 0113 378 2337 or email resourcescleaning@leeds.gov.uk.
