Making a food safety complaint

Report a food safety issue with businesses including restaurants, cafes, takeaways and shops.

What you can report to us

Issues with food premises 

You can report:

  • dirty or poor condition of premises
  • poor food handling
  • poor staff hygiene
  • pests inside the food business (cockroaches, rats, mice or flies)

Suspected food poisoning

If you think you got food poisoning from a food business in Leeds you can report it to us. 

Unsafe or contaminated food

Report any:

  • objects in your food
  • food sold past sell by date
  • mouldy food
  • unusual tasting or smelling food
  • raw or undercooked food

Make a complaint


Make a food safety complaintExternal link


0113 222 4444

Monday to Friday, 9am and 5pm, except Wednesdays when lines open at 10am.

What happens with your complaint

We will send you a letter to acknowledge your complaint. We do not visit every food business after receiving a complaint. We will evaluate the risk and decide on what to do next. We will usually address the problems you reported at the next scheduled food hygiene inspection for that business. 

We inform all businesses who have been reported but we will never give your details to the business. We may need to share your details and report with other organisations such as Trading Standards.

Use this form to give us your comments. Do not use it to give us personal information - please contact us if you need to get in touch.