The contact you receive will explain what you need to do. Our emails will be sent via the Gov.Notify system. The email address they will be sent from will show as leeds.city.council.electoral.services@notifications.service.gov.uk.
We are contacting all households in Leeds by email, letter, phone to check if the details we hold on the Register of Electors are correct.
Every year, we are required by law to confirm whether the details we hold on the electoral register for every household are correct. This is known as the annual canvass.
The annual canvass commenced in July and will be underway until the revised register is published on 1 December 2026.
You will receive an email or letter from us with instructions on how to check and confirm your details and submit your return.
Do I need to respond
You must respond if:
- your letter or email asks you to confirm your household details
- someone has moved into your property
- someone has moved out of your property
- the information we hold is incorrect
You do not need to respond if:
- your communication tells you that no response is required and the details we hold are correct
Responding
If you need to respond, visit the household response website. Enter the security codes you have been provided with. Security codes can only be used once.
The online service and data you provide is secure. It has been independently accredited, security tested and developed to meet the best practice guidelines for data security. Householdresponse.com is hosted by Civica Xpress who are accredited by the government. You can see their accreditation under operational security at gov.uk. Civica Xpress have a privacy notice explaining how your data is processed and kept secure.
If you do not need to respond, and you have no changes to make to the information we hold for your property, you do not need to do anything further.
Changes
To make any other changes to the details listed on the letter, make these changes online on the household response website. You will need the 2-part security codes.
Include the name and nationality of everyone aged 16 or over who is resident and eligible to vote. If there are no eligible residents, you should state why this is the case.
Each new person added will need to submit additional information by completing an application to register on GOV.UK. We will post a copy of the form if the online form is not completed.
Calls and visits from Leeds City Council
We may contact you if you need to respond but have not by the deadline. We will not ask for payment.
If you receive calls asking about voter registration or anonymous calls requesting payments relating to registration or electoral services do not give out this information or engage with the caller, hang up the phone.
You may receive a phone call or a visit from a canvasser on behalf of Electoral Services. This is normal practice. If you receive a visit from a canvasser you can request to see proof of identification.
Information we will hold about you
We have a statutory obligation to retain certain information about you. To find out more about this read our privacy notice.
