View opening hours, contact details and access information for the Horsforth community hub.
There is a free car park with disabled parking, and on street parking nearby. On street parking is limited to two hours.
one stop opening times
|9am to 5pm
|10am to 5pm
|9am to 7pm
|9am to 5pm
|9am to 5pm
|10am to 4pm
You can get support in person from customer services Monday to Friday until 5pm.
We can help you with:
Dropping off forms
You can drop off completed forms and proof of ID to apply for:
- Housing Benefit
- Council Tax Support
- a council home
- a parking permit
- a blue badge
- a bus pass
- an entertainment licence
- planning permission
Requesting a housing repair
Council tenants can report housing repairs in person. You can also report a repair online.
Applying for a temporary parking permit
You can apply for a temporary parking permit in person.
Buying a RADAR key
You can buy a RADAR key from our community hubs. RADAR keys allow disabled people to access toilets fitted with National Key Scheme locks.
Reporting antisocial behaviour
You can report antisocial behaviour in person.
Using our computers
Cleaning materials are available to clean the keyboard and mouse between uses.
You can use our computers when you visit, or you can contact us to book session before your visit. You can book up to 2 hours per day.
You can use our self service computers to:
- report a missed bin collection
- check your bin day
- find out where to take your waste and recycling
- report fly tipping
- report offensive graffiti
- apply for, renew or change your details for a Blue Badge
- report lost, stolen or misused Blue Badges
Our printers require coins to pay. If possible, please bring the correct change.
- baby change facility
- disabled access toilet
- public toilets
- free WiFi
- free computer access with MS Office and internet
A range of assistive technology hardware and software is available for use on the public computers.
The number 50 and 50a bus stop is situated on Town Street – approximately 150 metres from the Hub. The number 97 bus stop is situated on Broadgate Lane – approximately 150 metres from the Hub.
Disabled parking is situated in the library car park. This is around the corner from the main entrance. There is a slight incline from this to the main entrance.
The main door is on the main road. There is a ramp leading up to the main doors, which are automatic, opened by using a touch button.
There is an Induction loop available. There is also an Interpreting and British Sign Language service available.
A lift is available if needed to access the meeting room and ballroom.
Support dogs are welcome.