View opening hours, contact details and access information for the city centre community hub.
Visit us
Parking
Parking is on street only and is pay and display. Blue badge parking spaces are on Merrion Way.
Opening hours
one stop opening times
| Monday | 9am to 5pm |
| Tuesday | 10am to 5pm |
| Wednesday | 9am to 5pm |
| Thursday | 9am to 5pm |
| Friday | 9am to 5pm |
Saturday
| Closed |
Sunday
| Closed |
Customer services
We can help you with:
Dropping off forms
You can drop off completed forms and proof of ID to apply for:
- Housing Benefit
- Council Tax Support
- a council home
- a parking permit
- a blue badge
- a bus pass
- an entertainment licence
- planning permission
Requesting a housing repair
Council tenants can report housing repairs in person. You can also report a repair online.
Applying for a temporary parking permit
You can apply for a temporary parking permit in person.
Buying a RADAR key
You can buy a RADAR key from our community hubs. RADAR keys allow disabled people to access toilets fitted with National Key Scheme locks.
Reporting antisocial behaviour
You can report antisocial behaviour in person.
Using our computers
Cleaning materials are available to clean the keyboard and mouse between uses.
You can use our computers when you visit, or you can contact us to book session before your visit. You can book up to 2 hours per day.
You can use our self service computers to:
- report a missed bin collection
- check your bin day
- find out where to take your waste and recycling
- report fly tipping
- report offensive graffiti
- apply for, renew or change your details for a Blue Badge
- report lost, stolen or misused Blue Badges
- apply for a school place
- make changes to your school application or submit extra information
- apply to move schools
- join school waiting lists and appeal
Our printers require coins to pay. If possible, please bring the correct change.
Employment support
You can update your CV and search for jobs on our computers. You can also get help and advice in person from employment support.
Facilities
- baby change facility
- disabled access toilet
- public toilets
- free WiFi
- free computer access with MS Office and internet
Access information
Disabled parking
There is limited blue badge parking on Merrion Way.
Bus stop
There are several bus stops on both sides of Woodhouse Lane. There are dropped kerbs for wheelchair access to nearby bus stops.
Entrances
The entrance to the building is fully accessible and has an automatic door. There are no steps, but there is a small downward slope close to the main door.
Lifts
Lifts are available to all public areas.
Assistive technology
A range of assistive technology hardware and software is available for use on the public computers.
Toilets
There are public toilets available including one wheelchair accessible toilet on the ground floor.
Support dogs
Support dogs are welcome.
Induction loops
There are two induction loops, Interpreting service and British Sign Language service available.
