Contact us

Find a contact number or online form on the relevant web page.

Report abuse or neglect

Send us a message

You can send us a message on Facebook or Twitter about most enquiries between 9am and 5pm, Monday to Friday. It's usually quicker than phoning.

Phone us

Before you call, check if you can complete your task online to save time.

If you cannot find what you need online, you can call our general number:

0113 222 4444

Lines are open Monday to Friday between 9am and 5pm, except Wednesdays when we open at 10am.

If you're deaf, have hearing loss or find speaking difficult

You can have a conversation with us using British Sign Language (BSL) video calls or text relay calling.

If you do not speak English

You can ask for an interpreter when you phone. Find out about our interpreting and translation services.

Emergencies and out of hours

If you are in danger call 999.

If you need to contact us urgently when our offices are closed, phone one of our emergency numbers.

Give us feedback

You can make a complaint or tell us how our services are doing. Give us your feedback.

Use this form to give us your comments. Do not use it to give us personal information - please contact us if you need to get in touch.