Complaints, compliments and feedback

Tell us what you think about our service – we are always glad to hear from you.

If you want to tell us about something we have done well, if there is something you want to feedback about or if you would like to make a formal complaint, this page will tell you how.

Give us feedback

Tell us what you think. Use the let us know form to tell us your experience of our services, so that we know how we need to improve in the future

Compliments

To give a compliment on something that we have done well, use the let us know form

Make a formal complaint

If you have spoken to the service your problem relates to and are still unhappy with their response, you can use the complaint form

Complaints policy

Complaints play a role in maintaining and improving standards and the quality of service provided. When we receive a complaint, we see this as a way of getting an important insight into how services are being delivered. By listening to you we can look at actions that can be taken to improve services and help your experience.