Accessibility statement

This accessibility statement applies to content published on the Leeds Money Information Centre domain.

This website is run by Leeds City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some parts of our website do not have sufficient colour contrast between the text and background colour
  • content on some pages isn't structured correctly

Feedback and contact information

If you need information on this website in a different format email webmaster@leeds.gov.uk and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we're not meeting the accessibility requirements, email webmaster@leeds.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Leeds City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Multiple instances of the same ID

A singular webpage may contain only one unique ID element. Each page on our website has multiple elements with the same ID value. This is related to the SharePoint framework (DataProvider). This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships and 4.1.1 parsing.

What we're doing to improve accessibility

We aim to decomission and move this website onto a new platform by December 2022.

Disproportionate burden

Not applicable.

Content that's not within the scope of the accessibility regulations

Not applicable.

Preparation of this accessibility statement

This statement was prepared on 25/11/2020. It was last reviewed on 11/04/2022.

This website was last tested on 3/11/2020. The test was carried out by Leeds City Council.

We tested a selection of pages, ensuring those tested reflected the variety of different page layouts used on our website.

The pages we tested were:

  • Home
  • Debt and money advice
  • Benefits advice and universal credit
  • Emergency food
  • Low cost loans
  • Reducing utility bills and payment holidays
  • Employment support