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Cookies and privacy

Cookies are small text files that 'remember' bits of information from your visit to a website. They make the interaction between you and the website faster and easier. Without cookies the website thinks you are a new visitor every time you move to a new page.

We also use them to collect anonymous statistics about how people use the site, and to help us make it as easy for you to use as we can.

A cookie is stored on your computer or mobile device by a website's server. Only that server can retrieve or read the contents of that cookie. Each cookie is unique to your web browser. So if we put a cookie on your computer, it can't be read by any other website.

There are two types of cookie:

Session cookies automatically delete when you close your browser or after a few minutes if you have left the site open without using it. They mean you don't have to keep re-submitting information as you move through the site or carry out transactions.

Persistent cookies remember information from previous visits and are kept when the web browser is closed. They may be used for remembering any setting you have changed or analysing website traffic.

We use cookies to ensure that we give you the best experience on our website; if you continue without changing your cookie settings we assume that you are happy with our use of cookies. However, you can change your cookie settings at any time.

You can set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. You can also see what cookies have been set and how to manage and delete them.  The way in which you do this depends upon the web browser which you use. Go to www.aboutcookies.org or www.allaboutcookies.org to find out more.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Cookies that we use on leeds.gov.uk

1. Cookies strictly necessary for the site to function

These cookies are essential to providing the specific service requested and as such do not need consent from the site user. These may be part of how the web site is constructed and are often automatically generated. Generally these only exist while the web browser is open (called a session). They are not used to collect any information about the individual.

2. Cookies that help us improve the performance of our sites

We collect anonymous web statistics from our website to help us understand how many people access it, how it is used and whether there have been any technical problems. We use Google Analytics to do this. They store several cookies on users' computers or mobiles which are used to collect information to analyse which parts of the site are most useful to our visitors. We also use this kind of cookie to track errors and missing files. The information is used only for web analytics and no personal details are stored.

The information we collect includes:

  • The name of your internet service provider and the internet protocol (IP) address you are using. This may or may not identify a specific computer.
  • The date and time you visit our website, and the pages you look at.
  • The internet address of any websites which have linked you directly to our site.
  • To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

3. Cookies needed to improve the functionality of our sites

These cookies are used to allow the web site to remember choices the visitor makes. This may be to personalise information or remember settings like text size or background colours. These cookies however actually only identify the device and not an individual.

YouTube cookie (VISITOR_INFO1_LIVE): tracks YouTube video views data, it is only used in aggregate.
Google cookie (PREF): records preferences for various services on Google.

Personal information

We collect personal information only when you specifically and knowingly give it to us, for example by filling out an online form or by sending an email. We record what time you give us this information and keep track of where it is sent to. We will use the personal information you give us for the reasons stated when you provide it. We will only use it for other reasons where we have to legally or where this is allowed by law.

Leeds City Council occasionally contracts external companies to help provide online services. We only give them the information which they need to carry out the service. They agree not to use any information we give them for any other reason than what we have agreed with them. We make sure they have proper systems in place to protect personal data and private information.

Email security

Please note that unless encrypted, email messages sent via the internet may not be secure and could be intercepted and read by someone else. Please bear this in mind when deciding whether to include personal or sensitive information in any email messages you intend to send.

Links with other websites

Please be aware that other web sites may deal with privacy differently to Leeds City Council and we can take no responsibility for the privacy practices or the content of any linked websites. If you decide to access websites linked to ours, you do so at your own risk.

This privacy policy applies only to http://www.leeds.gov.uk/