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Welfare Rights

We can:

  • give you free, confidential, impartial advice and support on a whole range of welfare benefits
  • help you to complete claim forms
  • offer guidance and support when making appeals.

If we cannot help, we will provide contact details of other agencies who may be able to assist you.

You can:

  • call our advice line for further information on the services that we offer
  • make an appointment to see a welfare rights worker at one of our advice surgeries located in our one stop centres. You can find your nearest one stop centre using the "where I live" section of this website
  • ask for a home visit if you will find it difficult to get to a surgery.
  • email a welfare rights worker using the Contact us form on this page.

You can also get information about individual benefits and tax credits from the Department of Work and Pensions (DWP) or HM Revenue and Customs using the External links section of this page.

For information on savings accounts and low cost loans use the external link for Leeds City Credit Union.

How can I contact the welfare rights team?

If you would like to talk to a welfare rights worker you can contact us on 0113 3760452 or by e-mail on Welfare.Rights@leeds.gov.uk.

Our office hours are Monday to Wednesday 9am to 4:30pm, Thursday 9am to 3:30pm, and Friday 9am to 4pm.

Where can I attend a welfare rights advice surgery?

You can attend a welfare rights advice surgery at the following locations and times. Please contact us to to make an appointment on 0113 3760452.

St George's Centre - St Georges Road LS10 4UZ 9:30am to 12pm
Pudsey One Stop Centre - Robin Lane LS28 7BL 9:30am to 12pm
The Reginald Centre - Chapeltown Road LS7 3EX 1:30pm to 4pm

Osmondthorpe One Stop Centre - Wykebeck Mt LS9 0JE 9:30am to 12pm (fortnightly)
City Centre One Stop Centre - Great George Street LS2 8BA 9am to 4pm

Wetherby One Stop Centre - Westgate LS22 6NL 9:30am to 12pm (fortnightly)
Armley One Stop Centre - Town Street LS12 1UQ 9.30am to 12pm (fortnightly)
North Seacroft One Stop Centre - Seacroft Green Shopping Centre LS14 6LU 9am to 12:30pm (fortnightly)
The Compton Centre - Harehills Lane LS9 7BG 1pm to 3:30pm (fortnightly)

Garforth One Stop Centre - Lidgett Lane LS25 1EH 9:30am to 12pm (fortnightly)
Rothwell One Stop Centre - Marsh Street LS26 0AD 9:30am to 12pm (fortnightly)
Morley One Stop Centre - Queen Street LS27 9DY 9:30am to 12pm
The Compton Centre - Harehills Lane LS9 7BG 9:30am to 12pm

Armley One Stop Centre - Town Street LS12 1UQ 9:30am to 12pm
South Seacroft One Stop Centre - Moresdale Lane LS14 6GG 9:30am to 12pm
Dewsbury Road One Stop Centre - Dewsbury Road LS11 6PF 9:30am to 12pm
Otley Library - Nelson Street LS21 1EZ 9:30am to 12pm