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Welfare Rights

Leeds City Council's Welfare Rights Unit can:

  • give you free, confidential, impartial advice and support on a whole range of welfare benefits
  • help you to complete claim forms
  • offer guidance and support when making appeals.

If we cannot help, we will provide contact details of other agencies who may be able to assist you.

You can:

  • call our advice line for further information on the services that we offer. Our number is 0113 376 0452 and we are open Monday to Wednesday 9.00 to 4.30, Thursday 9.00 to 3.30 and Friday 9.00 to 4.00
  • make an appointment to see a welfare rights worker at one of our advice surgeries located in our one stop centres. You can find your nearest one stop centre using the "where I live" section of this website
  • ask for a home visit if you will find it difficult to get to a surgery
  • email a welfare rights worker using the Contact us form on this page


You can also get advice about individual benefits and tax credits from the GOV.UK website. A link to their website is available in the External links section on this page. A link is also available to HM Revenue and Customs Tax credits calculator


For information on affordable loans and competitive savings plans use the link to Leeds City Credit Union's website.  ​

Where can I attend a welfare rights advice surgery?

You can attend a welfare rights advice surgery at the following locations and times. Please contact us to to make an appointment on 0113 376 0452.

St George's Centre - St Georges Road LS10 4UZ 9:15am to 1pm

Pudsey One Stop Centre - Robin Lane LS28 7BL 9:15am to 1pm

The Reginald Centre - Chapeltown Road LS7 3EX 9:15am to 1pm

Osmondthorpe One Stop Centre - Wykebeck Mt LS9 0JE 9:15am to 1pm (fortnightly)

City Centre One Stop Centre - Great George Street LS2 8BA 9:15am to 4pm

Compton Centre 322 Harehills Lane LS9 7BG 9:15am to 1pm

Wetherby One Stop Centre - Westgate LS22 6NL 9:15am to 1pm (fortnightly)

North Seacroft One Stop Centre - Seacroft Green Shopping Centre LS14 6LU 9:15am to 1pm (fortnightly)

Garforth One Stop Centre - Lidgett Lane LS25 1EH 9:15am to 1pm (fortnightly)

Rothwell One Stop Centre - Marsh Street LS26 0AD 9:15am to 1pm (fortnightly)

Morley One Stop Centre - Queen Street LS27 9DY 9:15am to 1pm

Armley One Stop Centre - Town Street LS12 1UQ 9:15am to 1pm

South Seacroft One Stop Centre - Moresdale Lane LS14 6GG 9:15am to 1pm

Dewsbury Road One Stop Centre - Dewsbury Road LS11 6PF 9:15am to 1pm

Otley Library - Nelson Street LS21 1EZ 9:15am to 1pm ​​​​​

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