Fees apply to all interpreting and translation services.
Our interpreting and translation service provides organisations with qualified linguists across 120+ languages and British Sign Language (BSL) for face‑to‑face, phone and video appointments. We also produce written translations, braille, audio formats, BSL videos and Easy Read materials.
Why choose our interpreting and translation service
A trusted local authority service
As part of Leeds City Council, we provide a reliable interpreting and translation service for organisations.
Quality you can rely on
We recruit interpreters and translators who hold relevant professional qualifications. For rare languages, we may use alternative arrangements with additional monitoring in place.
Wide language coverage
We provide support in 120+ community languages and British Sign Language (BSL).
Our services
You can use our service to:
- book foreign language interpreters for meetings and appointments (face-to-face, phone or video)
- book British Sign Language (BSL) interpreters (face‑to‑face or video)
- order a translation of any document
- order braille, audio CD, large print, BSL video or Easy Read versions of any document
Online ordering (Panacea)
Panacea lets Leeds City Council and external organisations:
- book foreign language interpreters for meetings and appointments
- book British Sign Language (BSL) interpreters
- order a translation of any document
- order braille, audio CD, large print, BSL video or Easy Read versions of any document
Create a Panacea account
Request a Panacea account and select 'client' when you give your organisation's details.
This applies only to clients wishing to book an interpreter or translator. If you are a linguist wishing to join our register, visit our 'be an interpreter or translator for the council' page.
When we approve your request, you will get an email with instructions on how to complete your registration.
If you have any problems, you can contact us for help.
Book an interpreter
Log in to Panacea and select the service you need. Fill in the details, including date and time, to get a cost estimate. Submit the order and receive a confirmation email. You’ll receive an invoice after the appointment.
Translate a document
Log in to Panacea and upload your document. Enter the word count for a cost estimate, then submit your order. You’ll receive an email notification and an invoice when the work is complete.
Quality and assurance
We recruit qualified linguists and provide additional monitoring for rare languages. We ensure a professional, secure service as part of Leeds City Council.
Regular bookings and contract arrangements
If your organisation requires regular support, we can discuss ongoing booking arrangements.
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