Taxi and private hire licensing enforcement
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Taxi and private hire licensing enforcement

Proactive enforcement of the taxi and private hire licensed trade is undertaken by means of on street inspections, investigations, operator base visits and the ad-hoc use of recording equipment and Leeds Watch Cameras in key locations to identify those private hire drivers whom are believed to be plying for hire. These are to ensure compliance with legal requirements and licence conditions whilst ensuring the comfort, safety and appearance of vehicles.

Our Enforcement team we work closely with both West Yorkshire Police and other agencies to carry out enforcement operations and take action on illegal activities.

This page also contains some of our frequently asked questions below.

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Click to expandWhat checks do Enforcement Officers conduct during vehicle inspections?

Our Enforcement Officers regularly conduct roadside vehicle inspections to check the road worthiness and fitness of our licensed vehicles. Enforcement Officers will issue Rectification Notices and Suspension Notices for minor and major faults respectively.

The areas we check include but is not restricted to;

  • Tyres
  • Brakes
  • Steering
  • Lights
  • Engine Transmission
  • Interior Condition
  • Bodywork Conditions
  • Insurance Certificate
  • Driver and Vehicle Badges
  • Meters (Hackney carriage vehicles)
  • Fire Extinguisher and First Aid Kit
  • Rear and Door Plates (Vehicle identifiers)
  • Windscreen and Rear Window Stickers (Operator/ Organisation identifier)
  • Radios correctly fitted

Click to expandWhat matters will Enforcement Officers report drivers of Hackney carriage and private hire vehicles for?

Enforcement officers will report drivers of private hire vehicles who:

  • Unlawfully ply for hire
  • Drive without valid insurance
  • Fail to wear or display prominently their badge
  • Stand or wait on Hackney carriage ranks
  • Obstruct or fail to comply with a request made by Authorised Officers or Police Officers
  • Fail to carry guide dogs (without displaying a medical exemption)
  • Fail to report accidents to the licensing service
  • Fail to report convictions and other associated matters

Enforcement officers will report drivers of Hackney carriage vehicles who:

  • Drive without valid insurance
  • Fail to wear badge
  • Do not initiate the meter at the commencement of every journey
  • Obstruct or fail to comply with a request made by Authorised Officers or Police Officers
  • Fail to carry guide dogs (without displaying a medical exemption)
  • Fail to report accidents to the licensing service
  • Fail to report convictions and other associated matters

Click to expandWhat types of complaints are dealt with by the Enforcement team?

The Enforcement team deal with a wide range of complaints made by members of the public, these include complaints about:

  • Driver Conduct (Incivility)
  • Race and Sex Discrimination
  • Disability Complaints
  • Standard of Driving
  • Overcharging (Hackney Carriage)
  • Inappropriate Behaviour
  • Safeguarding Concerns
  • Breaches of Licensing Conditions / Bylaws

You can contact the Enforcement team via email taxiprivatehire.licensing@leeds.gov.uk

Please provide your full name, date of birth and licence number when contacting us

Taxi and Private Hire Licensing
225 York Road
Leeds, LS9 7RY

Mon to Thurs: 8am to 3:30pm
Friday: 8am to 3pm

Staff training every 3rd Tuesday of the month, 8:00 - 10:00

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Click to expandWhich organisations and partners does the Enforcement team work with?

The Enforcement Team work with other departments within Leeds City Council to problem solve. Externally, we work closely with West Yorkshire Police, VOSA, DVLA and The Guide Dogs for the Blind Association. Joint Operations have also been held with other Local Licensing Authorities. ​

Click to expandDo you have any advice for private hire drivers?

  • Always make sure that the journey is pre-booked. As per our conditions, journeys cannot be booked by the driver on behalf of a passenger
  • Please be considerate when waiting for your pre-booked passenger(s). Always adhere to road traffic legislation / Highway Code and be mindful of other road users
  • Always report accidents within 72 hours
  • Report convictions and other associated incidents as per our conditions within 72 hours
  • Conduct daily vehicle maintenance checks to make sure that your vehicle is in good working order
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Accident report form (PDF: 182KB)

Conviction report (PDF: 170KB)

Click to expandDo you have any advice for Hackney carriage drivers?

  • Make sure that your meter is always initiated prior to the commencement of every journey
  • Check your meter regularly to make sure that it is collaborated correctly
  • Please carry all relevant safety harnesses when using disabled access vehicles
  • When plying for hire, always make sure that your taxi light is illuminated
  • Always report accidents within 72 hours
  • Always use the designated Hackney carriage ranks
  • Avoid over ranking on the designated ranks
  • Always adhere to road traffic legislation / Highway Code and be mindful of other road users
  • Conduct daily vehicle maintenance checks to make sure that your vehicle is in good working order
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Accident report form (PDF: 182KB)

Conviction report (PDF: 170KB)

Click to expandCan you tell me more about the Operations undertaken by the Enforcement team?

The department undertakes a number of Operations, these are often conducted in conjunction with West Yorkshire Police and other partner agencies. Recent results from these Operations are as follows:

 

23rd September, 2017 – Joint Operation conducted with West Yorkshire Police in Leeds City Centre. In total 68 vehicles were inspected. 8 of these were issued with rectification notices for minor vehicle defects, 3 were issued with immediate suspensions for major vehicle defects / breach of driver conditions. One licensed driver was reported on suspicion of unlawfully plying for hire, this individual is licensed by another authority.

 

13th September, 2017 – Operation Brewlock – Joint Operation with West Yorkshire Police. In total 34 licensed vehicles were inspected. 2 were issued with rectification notices for minor vehicle defects.

 

8th September, 2017 – Joint Operation conducted with Bradford Taxi and Private Hire Licensing. In total 20 licensed vehicles were inspected, 14 from Bradford and 6 from Leeds. 3 licensed vehicles from Bradford were issued with immediate suspensions for major vehicle defects.

 

28th July, 2017 – Joint Operation conducted with West Yorkshire Police and VOSA in Rawdon, Leeds. In total 20 licensed vehicles were inspected. 2 were issued with rectification notices for minor vehicle defects and 1 driver was reported for having a defective tyre.

 

22nd July, 2017 – Operation Heron - Operation conducted by Taxi and Private Hire Licensing staff in order to detect those Hackney Carriage Drivers and Private Hire Drivers who Tout and Unlawfully Ply for Hire within Leeds City Centre. One individual was reported on suspicion of unlawfully Plying for Hire. This individual is a driver licensed within another authority.

 

9th July, 2017 – Operation conducted utilising the Leeds Watch Camera System. Two drivers have been subsequently reported on suspicion of unlawfully Plying for Hire.

 

17th May. 2017 – Operation Brewlock – Joint Operation conducted with West Yorkshire Police in Chapel Allerton, Leeds. In total 15 vehicles were inspected, 2 were issued with rectification notices for minor vehicle defects.

 

13th May, 2017 – Operation Heron - Operation conducted by Taxi and Private Hire Licensing staff in order to detect those Hackney Carriage Drivers and Private Hire Drivers who Tout and Unlawfully Ply for Hire within Leeds City Centre. As a result, two individuals were reported on suspicion of unlawfully Plying for Hire. One of these being a driver licensed within another district.

 

28th and 29th April, 2017 – Operation Dimmem – Joint Operations conducted with West Yorkshire Police (Leeds Central PS). The Operation was organised to address a number of issues relating to Taxi and Private Hire Vehicles that enter into the City Centre on Friday and Saturday nights. In total 136 Taxis and Private Hire Vehicles were inspected. 1 driver received an immediate suspension on suspicion of Unlawfully Plying for Hire, 4 rectification notices for minor defects were issued and 3 drivers were reported for not wearing/displaying their identification badges.

 

22nd April, 2017 – Operation Celeste - Operation conducted by Taxi and Private Hire Licensing staff in order to detect those Private Hire Drivers who Unlawfully Ply for Hire within Leeds City Centre. As a result, four individuals were reported on suspicion of Unlawfully Plying for Hire.

 

1st April, 2017 – Operation conducted utilising the Leeds Watch Camera System. One driver was subsequently reported on suspicion of unlawfully Plying for Hire.

 

30th March, 2017 – Operation Stalk – Joint Operation conducted with Licensing Officers from Kirklees Council. This operation was undertaken to detect those Private Hire Drivers who Unlawfully Ply for Hire within Leeds City Centre. During the Operation, approximately 45 vehicles were approached by the Test Purchase Officers. As a result, three individuals were reported on suspicion of Unlawfully Plying for Hire.

 

19th February, 2017 – Operation conducted utilising the Leeds Watch Camera System. Two drivers have been subsequently reported on suspicion of unlawfully Plying for Hire.

 

January & February 2017 – Joint Operation undertaken with the Guide Dogs for the Blind Association. Mystery Shopper phone calls were made to 37 Operators. Following concerns raised by members of the public to the Taxi and Private Hire Licensing Section and to the Guide Dogs for the Blind Association, a ‘Mystery Shopper’ exercise was undertaken in order to ascertain how Operators dealt with booking requests made by those individuals with Guide / Assistance Dogs. This Operation included mystery shopper phone calls being made to Licensed Operators, a booking request was made by the mystery shopper and the telephone operator was advised that a Guide Dog was to accompany the passenger and if this was OK.

 

1 x Operator did not accept the booking and has been issued with a formal written warning. 4 x Operators were given advice due to conflicting information given to the Mystery Shopper. The work undertaken forms part of a larger project with the Guide Dogs for the Blind Association and further test purchase calls will be undertaken within the next 12 months.

 

29th December, 2016 – Operation Mistletoe – Operation conducted by Taxi and Private Hire Licensing staff in order to detect those Private Hire Drivers who Unlawfully Ply for Hire within Leeds City Centre. As a result, three individuals were reported on suspicion of Unlawfully Plying for Hire.

 

15th December, 2016 – Joint Operation with West Yorkshire Police and British Transport Police. This Operation took place within Leeds City Centre and tackled ongoing issues with licensed vehicles parking up in and around the Aire Street area of the City Centre. 15 vehicles were inspected during this Operation, 1 immediate suspension was issued. 1 rectification notice was issued for a breach of conditions.

 

9th December, 2016 – Joint Operation with Bradford City Council, Kirklees Council and Calderdale Council Licensing Sections. Initiative to identify and inspect those vehicles entering into the Leeds City Council boundary that are licensed within other districts.

 

30th November, 2016 – Joint Operation with Leeds University Staff titled ‘”Kill Your Speed.” The Operation was organised in order to address the issues surrounding vehicles driving at excessive speeds in the University grounds. The Taxi and Private Hire Licensing Department was on hand to support University staff as a large proportion of the vehicles that visit the site are licensed Private Hire and Hackney Carriage Vehicles.​

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