From this page you can report a fault with a street light, illuminated bollard or illuminated road sign. It will also tell you how to report emergency faults.
Report a street lighting problem
Before reporting, please note that street lights along certain roads will be switched off between midnight and 5.30am as part of the Selective part-night street lighting scheme.
To report a street lighting problem, please complete the Report a lighting fault form.
Once you have reported the problem you will receive an acknowledgement and appropriate action will be taken to rectify the fault.
General street lighting enquiries
Please contact street lighting enquiries for other street lighting equiries.
Some faults are categorised as emergencies, such as missing street light doors, electrical wires showing, top of lights hanging loose and street lights, illuminated signs or illuminated bollards being damaged, knocked down by vehicles or vandalised.
Please report these on 0800 032 5349 as soon as possible. We aim to attend to these faults within one hour.
To report any other highways issue please visit the Report a highways issue or request a highways service page.