Leeds Housing Options

Leeds Housing Options is our advice service if you are homeless, at risk of homelessness or simply want advice about your housing options.

We operate a drop-in service, which means you may need to wait to see someone. Our busiest time is midday to 2pm, so you may wish to avoid these times in order to be seen more quickly.

If your enquiry is complex, a Housing Advisor may sit down with you to complete a Housing Needs Assessment. We will ask about your housing situation and personal using based on your needs.

To save time, please bring all documents which you think might be relevant to your situation with you, for example:

• identification for yourself and any family members
• your current tenancy agreement
  

Homelessness

You are homeless if you do not have a home that you can legally occupy. You may also be homeless if you have a home but can’t secure entry to it or it is not reasonable for you to remain there.

If you are faced with homelessness and have long term mental health difficulties, you may be able to get assistance from the Mental Health Homeless Team.

Please see our map of drop-in food provision and services (PDF 154KB) that are available in Leeds city centre.

Our Homelessness and Rough Sleeping Strategy 2019 to 2022 (PDF 1.44MB) sets out our approach to tackling homelessness in Leeds.

Homelessness applications

We have a legal obligation to find out what duty we owe you if you are homeless or at risk of becoming homeless, and will do everything we can to help you find accommodation or remain in your current home. Depending on your circumstances, we may be able to rehouse you temporarily if you have nowhere to go.

For more information on the legal process around homelessness applications, see the Shelter website.

How to apply

In person: call into Leeds Housing Options

By email: housing.options@leeds.gov.uk

Telephone: 0113 222 4412

Emergencies

For emergency homelessness situations outside of office hours, please call 07891 273 939.

Decisions and appeals

You will be notified of our decision in writing. Government guidelines suggest that local authorities take no longer than 33 days to make decisions on individual homelessness applications, but we will usually be able to let you know much more quickly than this.

If you disagree with our decision you are entitled to request a review. This is carried out by an independent officer.

To request a review, write to the review panel at:

You can also e-mail reviewpanel@leeds.gov.uk.

It is also possible to find out what other support is available if we decide you are not eligible for housing assistance.

Visit us

We are based at:

We are open 8:30am to 5pm Monday, Tuesday, Thursday and Friday and 9:30am to 5pm on Wednesday.

Leeds Housing Options Surgeries at other locations