If you are homelessness in an emergency and it is outside of our opening hours, we operate an emergency service
You can access by telephoning
(This number is for emergency homelessness only and will not be able to assist with any other matters)
The number is active from 5pm to 8am each weeknight and from 5pm on Friday to 8am on Monday. This number is also active during bank holidays.
The officer on call will carry out a basic assessment. This will include asking details about why you are homeless, any medical needs you might have etc. If you would like the officer to call you back please just let them know.
We are not able to accept text messages to this number.