The Tenants' Handbook has been written with Tenants for new tenants. It is a guide to the housing services we deliver and describes tenants' rights and responsibilities and our responsibilities as a landlord.
Every new tenant is given one of these handbooks when they sign up for their tenancy.
The handbook is an important reference document and from time to time we may update it.
Read the latest Tenants' Handbook (PDF 1MB).