You can check your rent balance online. The self service portal allows you to create an account online and make payments.
Council housing rents are calculated using Government guidelines, depending on the size, location and value of your home.
If there is a service charge for you to pay, covering things like cleaning, lighting and heating of communal areas, this is usually added to the rent.
When you sign your Tenancy Agreement we will give you a detailed breakdown of rent and any service charges and if we make any changes we will give you at least four weeks written notice.
Your rent is due weekly, although you can choose to pay it in advance if you wish. You will receive a rent statement every three months telling you the rent that was due, payments you have made, and whether you are in credit or in arrears.
It is very important to pay your rent on time so that you do not go into arrears and breach your tenancy agreement with us.
If you are joint tenants, you are both responsible for making sure all the rent is paid. If one tenant leaves your home you are both still fully responsible until the joint tenancy is officially terminated.
You can find out more about how your rent is used by us within the How your rent is spent (PDF 95KB) document.