Tenant Scrutiny Board

What is Tenant Scrutiny?

Tenant Scrutiny helps maintain a high quality housing service that retains tenants at the heart of the organisation. It gives tenants the opportunity to independently and robustly scrutinise Housing Leeds policy, practice and performance, in order to make recommendations to influence and improve service delivery.

Being involved as a Tenant Scrutiny Board member offers tenants a different way of working in partnership with Housing Leeds Staff at all levels, to undertake detailed reviews of services and identify where services are not meeting tenants needs or service standards. The Board makes recommendations directly to the service involved who consider which can be implemented and agree an action plan to ensure they are delivered.

What we have done?

Since 2014 the Tenant scrutiny Board has completed four reviews and made recommendations relating to;

  • The Annual Home Visit process
  • The Estate Walkabout process
  • The Repairs Service in East Leeds
  • The Anti-Social Behaviour Service

All of the Board’s previous and upcoming agendas, reports and minutes are published on democracy.leeds:

View agendas, reports and minutes External link

Who are the Tenant Scrutiny Board members?

Tenants with a genuine interest in helping Housing Leeds to improve housing services, who are willing to attend regular meetings with other tenants, officers and elected members. Members must be;

  • willing to attend training sessions when necessary and appropriate
  • able to work independently and as part of a team
  • able to understand and analyse complex reports and information
  • prepare for meetings, reading paperwork to fully understand the issues under review
  • take part in the discussions, expressing views clearly and objectively
  • able to challenge constructively, whilst respecting the views of others

How can I get involved?

The established Tenant Scrutiny Board is looking to increase membership to a group of around 12 tenants to look at service areas the Board feel Housing Leeds can improve on. Becoming a member is a great way to talk with other tenants and staff about the things that matter to you and help us create changes for the better.

In return for your commitment, we will offer you a chance to learn new skills and to be part of the shaping of future services. We can provide training and will meet any reasonable expenses such as travel costs. Further details will be provided to you when you contact us.

If you are interested in joining the Board and wish to discuss this further, please contact Lee Ward, Scrutiny Officer on 0113 378 3195.

 

 

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