Information, advice and support service for carers Public Consultation

6 November 2017 to 28 February 2018

Leeds City Council and the NHS fund a single point of access for information, advice and support for carers and professionals who work with carers. Carers Leeds is the organisation who currently provides this service under a contract with Leeds City Council.

The contract with Carers Leeds will end on 31st March 2019 and we have to make sure that we adhere to the law in terms of identifying a service provider to deliver the service after that date. This means that through 2018 there will be an opportunity for organisations, including Carers Leeds, to submit an application to run the service.

We have been reviewing the Carers Leeds service over the last few months. This means we have been looking at everything that Carers Leeds do, how much it costs, how many people they help, what people say about the service and what things impact on service delivery. Alongside this we have also been reviewing the local and national policy and law relating to carers and building up a profile of caring in Leeds to make sure that a new service will help us to meet all our duties and responsibilities to carers as well as responding to local need and demand.

Our review has concluded that we should continue to fund a single point of access to information, advice and support for carers and for professionals who work with carers.

However, we want to give people an opportunity to tell us about the things that they think are important, which might include things we have not covered in the review. You can do this in a number of ways:

Complete the survey online (External link)

If you prefer you can print the survey, complete it in writing and send it to:

Service Transformation Team
3rd Floor
Enterprise House
12 St Paul’s Street
Leeds
LS1 2LE

Attending one of the consultation events on the following dates:

Monday 27th November 2017
2.00-4.00pm
Hillside, Beeston Road, Leeds, LS11 8ND

Tuesday 12th December 2017
10am -12noon
Pudsey Civic Hall, Dawsons Corner, Pudsey, Leeds, LS28 5TA

Wednesday 17th January 2018
4.30-6.30pm
Enterprise House, 12 St Paul’s Street, Leeds, LS1 2LE

Or emailing us at A&HConsultation2017@leeds.gov.uk