Support

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This page contains links to organisations that can provide support, information and advice to health and care professionals working in Leeds who provide, or manage the provision, of care, for example care home managers.

Care Quality Team – Leeds City Council

The Care Quality Team work with independent sector providers, primarily older people's care homes, to help support quality improvement. We can provide information and advice. We can also visit your care home and give you feedback on the quality of your care. If you are a professional working in care in Leeds and have a quesiton about any aspect of care we would be happy to hear from you.

Phone: 0113 378 3828 (Mon – Fri 0830 – 1600)

Email: carequality@leeds.gov.uk

The Leeds registered manager networks

The registered manager networks are recognised as an excellent way to support managers. Good managers are committed to working with others and embedding best practice. The Registered Manger Networks provides local, practical and peer support and is a great way to meet other registered managers. There are two networks established in Leeds, one for care home and domiciliary providers and the other for learning disabilities.
The network approach gives registered managers an opportunity to:

  • Access peer support, reducing isolation
  • Share valuable information about their role and service
  • Increase confidence outside of their daily environment
  • Share skills and best practice
  • Listen to guest speakers, including regulators, commissioners, workforce development leads and Skills for Care representatives

The Registered Manager Networks meet on a quarterly basis and are organised and managed by registered managers with the support of Leeds City Council and Skills for Care. Contact jeanette.cookson@skillsforcare.org for more information.

The Leeds Care Home Service – Leeds and York Partnership Foundation Trust (LYPFT)

The LYPFT Care Home Service works with people in care homes across Leeds who are experiencing mental health problems. They work with adults of all ages who often have complex needs. As well as working with individual residents, they also work with staff groups to promote the emotional wellbeing of people living in care homes.

New referrals need to contact LYPFT SPA (single point of access)

Phone: 0300 300 1485

For queries about residents already known to the Care Homes Team please call the Care Homes Team secretary

Phone: 0113 855 5363

The Enhanced Care Homes Team - Leeds and York Partnership Foundation Trust

The team aims to provide reassurance to care homes to admit new residents with enhanced care needs, in the knowledge that regular clinical advice and support is available during the period of transition following a long stay in hospital to care.

Phone: 0113 855 8774 (Mon– Fri)

Phone: 0113 855 0000 (Weekend through LYPFT Switchboard ask for Enhanced Care Team)

Infection Prevention and Control (IPC) team - Leeds Community Healthcare

The Leeds Community Healthcare Infection Prevention and Control (IPC) team provides evidenced based support to the care home economy in Leeds. Support provided will help ensure that care home environments and care delivery minimises the risk of infection to residents, staff and visitors.  This includes a structured care home IPC audit programme, telephone/email advice, periodic care home IPC champions training and IPC newsletters, invitation to other LCH training events (such as the annual IPC conference), development of IPC resources (such as posters, audit tools and leaflets), sharing learning, sharing updates to practice, and provision of a dedicated IPC resource page. The IPC resource pageExternal link contains useful information and resources.

Phone: 0113 843 4511

Email: infectioncontrolleeds@nhs.net

Infection Prevention and Control Service information (PDF, 475KB) External link

Speech and Swallowing Team – Leeds Community Healthcare

The Community Speech and Swallowing team External link provide services for people struggling with a range of speech and swallowing disorders.

Phone: 0113 843 3126

Malnutrition Helpline

The Malnutrition Helpline puts the public and health and social care professionals in touch with a team of dietitians who can provide advice on a range of issues relating to difficulties with eating and drinking including food access, nutritional supplements, dehydration, screening for malnutrition and pressure ulcers.

Phone:  0113 843 0905 9am and 4pm, Monday to Friday.
Email:   lch.malnutrition@nhs.net

Malnutrition Helpline (PDF, 442 KB) External link

Adult Nutrition and Dietetic Service - Leeds Community Healthcare

The Adult Nutrition and Dietetic Service External link is a city wide service supporting adults (16 years and older) with a wide range of nutrition and health problems. On referral, the service will offer a consultation at a local clinic or if needed a home visit (including care homes). The dietitian works with the individual to identify the changes that are needed and support the person and any carers by providing practical and accurate information.

Email:lchdieteticsadmin@nhs.net

Continency Urology and Colorectal Service - Leeds Community Healthcare

The Continency Urology and Colorectal Service (CUCS) External link is for any person, living in Leeds with a Leeds GP, aged 16 years or older, with a bladder, bowel or stoma problem or who experiences incontinence. The service also provides advice and education to community nurses and other health, social or informal carers.

CUCS Service Information Leaflet(PDF, 83 KB) External link

Phone: 0113 843 3715 (Mon - Fri 8:30am - 4.00pm)

Email:info.cucs@nhs.net

End of Life Care Facilitators for Care Homes - Leeds Community Healthcare

The care home service provides training and supports staff, families and carers in nursing homes to provide palliative and end of life care for residents. This involves working closely with GPs and our local hospices. Their working hours are Mon-Fri, 9am to 5pm

Email: eolc.facilitator@nhs.net

Neighbourhood Palliative Care Leads from the integrated community teams are available to provide support at weekends and bank holidays and can be contacted  on:

Phone: 07852 450 441 8.30am - 4.30pm

Leeds Palliative Care Website

The Leeds Palliative Care External link   website provides access to palliative care information and education for patients, carers and professionals to promote end of life choices.

Public Health Resource Centre

The Public Health Resource Centre (PHRC) offers support to anyone with a responsibility for or professional interest in public health or promoting health and wellbeing in Leeds, including students and volunteers.

Leeds City Council financial queries team

The financial queries team can help with queries relating to Leeds City Council payments to care homes.  Please note that the financial queries team do not liaise directly with members of the public

Email: Remittanceadvice@Leeds.gov.uk

Members of the public can find information on paying for residential care in the Adult Social Care section of our website.