Noise nuisance

Noise coming from houses, flats and other domestic properties

If you report noise coming from domestic properties it will be dealt with by the Leeds anti-social behaviour team who are part of Safer Leeds.

The Leeds anti-social behaviour team will keep your details confidential and will not take action without your consent. We are not able to respond to anonymous complaints, although this information will be recorded in case of future complaints.

Please read the following information carefully before contacting us.

For information about noise coming from pubs, clubs, factories and other business properties, please read the Noise from commercial premises section of this page.

Noise from commercial premises

The Environmental Protection Team investigate complaints about noise from commercial and licensed premises and events within Leeds such as noise from factories, industrial units, construction sites, shops, pubs, clubs, restaurants and takeaways.

The use of heavy machinery is permitted between the hours of 8am to 6pm Monday to Friday and 8am to 1pm on Saturday. Outside of these hours its use is considered a nuisance.

Please read the sections below about our service or report commercial noise pollution online.​​​



How do I report noise nuisance?How do I report noise nuisance?<div class="ExternalClassC5352221449E4C73A5DAA9494AB15EE9"><p>​<strong>Noise that happens during the day:</strong></p><p>Contact Leeds anti-social behaviour team to report noise nuisance from domestic properties. ​Use the <strong> <a href="">Report noise nuisance form</a></strong> or call us on <strong>0113 222 4402</strong>, 9am to 5pm, Monday to Friday.</p><p>If you rent your home privately, you need to report the problems to your landlord. If you rent from the council, you can report this to Housing Leeds on <strong>0800 188 4000</strong> or <strong>0113 376 0410. </strong></p><p> <br> <strong>Noise that happens at night or at weekends/bank holidays:</strong><br><br>If the problem is noise outside of office hours, please ring <strong>0113 376 0337</strong>. This is available from 6pm to 3:30am.</p><p>The council operates a night-time response service in partnership with West Yorkshire Police. </p><p>Noise at night-time should only be reported <strong>when the noise is occurring</strong>. If the noise stops before the team attends, please ring back to cancel the request. </p><p>The team aim to call customers back to check the noise is still ongoing and gather more information before attending​. The service availability is subject to demand and although they may not be able to stop the noise for you, they may provide further evidence to back up your allegations.​​​​​​​​​​</p></div>
Ways you can help investigationsWays you can help investigations<div class="ExternalClassC676A0C7375643E482A54A612F17D6A9">Keep a diary of the nuisance. There are five basic questions we need you to answer when you report a noise nuisance:<br><br>1. Where? <br><br>Is the problem in your home, outside your home, or somewhere else? Be as specific about the location as you can.<br><br>2. When? <br><br>When does the nuisance occur? Is it at night or early hours of the morning? Provide dates and times for each incident.<br><br>3. Who? <br><br>Is the person or are the people involved known to you? Can you describe them?<br><br>4. Why? <br><br>Could there be a reason you are being targeted? Is it an issue that is affecting anyone else?<br><br>5. What? <br><br>What is the nuisance behaviour?</div>
What is noise nuisance?What is noise nuisance?<div class="ExternalClass4112246FF3A04D1A8438EB813FEBF332"><p>Noise that is unreasonable or excessive is considered a noise nuisance. Noise is part of our daily lives and a degree of tolerance is expected.</p><p>The following factors are considered to determine if noise is unreasonable or excessive:</p> <ul class="list list-bullet"><li>Time of day</li><li>Volume of the noise</li><li>Persistence of the noise</li><li>Source/cause of the noise</li><li>Ability for the sound to be controlled</li></ul><p>Noise as a result of day to day activity such as flushing toilets, children playing, washing machines, vacuums, lawnmowers, doors and cupboards closing, cannot generally be considered a noise nuisance, unless they are happening at unreasonable times, for example in the middle of the night so as to disturb sleep.</p><p>No mechanical equipment should be used before 8am in residential areas.</p><p>To be a nuisance, noise must be causing substantial and unreasonable interference in your home. Faulty burglar alarms or excessively loud music/television are examples of noise nuisance.</p></div>



Noise Nuisance Diary Nuisance Diary.doc87040doc
How to deal with noise nuisance Nuisance Information Pack.pdf429989pdf

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