Universal Credit

Universal Credit (UC) is a single monthly payment for people out of work or on a low income and is part of the Government’s Welfare Reform. It is administered and paid by The Department for Work and Pensions (DWP).

Universal Credit will replace the following benefits:

  • Income-based Jobseeker’s Allowance
  • Income-related Employment Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

Who will be affected

From 10 October 2018 you will need to apply for Universal Credit if you are making a new claim for one of the benefits that Universal Credit is replacing.

If you are currently claiming benefits that Universal Credit will replace you will carry on receiving these benefits as normal. You will not be moved onto Universal Credit yet as long as there is no change in your circumstances.

For more information on Universal Credit and to find out if you're eligible to claim it, visit GOV.UK - Universal Credit.

You can still apply for housing benefit if you meet one of the following criteria:

  • You live in supported/exempt accommodation such as a homelessness hostel, a refuge, sheltered housing or accommodation which includes care, support or supervision
  • You have three or more children who live with you
  • You are a pensioner
  • You or your partner get a benefit that includes a severe disability premium, or if the benefit ended in the last month, continue to be eligible for a severe disability premium.
  • You live in temporary accommodation provided by the council

How to make a claim

You need to claim Universal Credit online. You will need:

  • your postcode
  • your National Insurance number
  • details of the bank, building society or credit union account you would like any Universal Credit award paid into
  • tenancy agreement and your current rent amount
  • details of any income, savings or capital
  • details of children including a child benefit number
  • photo ID, such as a passport or photo driving license (not essential but speeds up the claiming process)

You can get help to open a bank account from the Leeds City Credit Union.

Claim Universal Credit online External link

Payments will be made monthly in arrears into your bank account.

If you live in a council, private rented or housing association property

If you are on Universal Credit it may also include an amount for your rent. You will be advised if an amount for your rent is included.

You are responsible for paying your rent to your landlord.

For council tenants we can work with you on any matter affecting your Universal Credit claim and your tenancy. Please contact us through your local housing team.

If you are a council, private or housing association we can:

  • offer digital support and training to help you make and maintain your claim online
  • help you plan and prioritise your spending to help you keep to monthly budget

Please visit us at your local community hub or one stop centre.

Extra Help with your Housing costs

If your Universal Credit housing element does not cover all of your rent you might be able to get extra help from us with a Discretionary Housing Payment (DHP).

Help and support





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