Leeds Local Offer: you said, we did

A child friendly Leeds is one where the voices of children and young people and their families have an influence on the services we use.

We really want to hear your views about our local offer of services for children and young people with SEND and their families. Your views help us to develop services and make sure we offer the right services, in the right places, at the right time.

To share your views, send us an email or write to us using the contact information on this page.

Things you might want to tell us about:

  • How services you use now work well, or how they could be better
  • Services you want or need, but can’t find, or can’t find in your local area
  • Your journey of finding and accessing services – what worked well and what could be better?

At least once a year we will publish a report telling you about the views we have heard, and what we have changed as a result – ‘you said, we did’. You find our reports in the documents section of this page.

If you have any complaints

If you have a specific complaint about a service, please contact the agency or service directly. The related pages on this page along with the Leeds and York NHS and Patient advice and liason service (PALS) complaints information will help you direct your complaint to the right place.

Contact us


Service Improvement Team
Children and Families
Merrion House
7th Floor




The SEND reforms reporthttps://www.leeds.gov.uk/docs/Final report, you said we did, the SEND reforms.pdf866340pdf
Non digital Feedback pagehttps://www.leeds.gov.uk/docs/Non Digital Tell us what you think LLO page V2.pdf72724pdf
Report: What do families think?https://www.leeds.gov.uk/docs/Report Leeds Local Offer views of families Jan 13.pdf318031pdf
Complex Needs Service update September 2016 https://www.leeds.gov.uk/docs/Complex Needs Service update September 2016.pdf431274pdf
Survey formhttps://www.leeds.gov.uk/docs/LCC Webpage Consultation Questionnaire.doc61440doc
LLO Feedback Report 2016https://www.leeds.gov.uk/docs/Leeds Local Offer Annual Report 2016 V2.pdf403399pdf
LLO Feedback Mini Report Aug 2015https://www.leeds.gov.uk/docs/LLO Feedback Mini Report Aug 2015.pdf286027pdf
LLO Feedback Full Report Aug 2015https://www.leeds.gov.uk/docs/LLO Feedback Full Report Aug 2015.pdf344793pdf
March 17 VIC CTB report card complex needs contributionhttps://www.leeds.gov.uk/docs/March 17 VIC CTB report card complex needs contribution.pdf3750599pdf
PfA Feedback formhttps://www.leeds.gov.uk/docs/PfA Feedback form.doc70144doc
Preparing for Adulthood Stragegy - Easy readhttps://www.leeds.gov.uk/docs/Preparing for Adulthood Stragegy - Easy read.pdf1304428pdf
Preparing for Adulthood Strategyhttps://www.leeds.gov.uk/docs/Preparing for Adulthood Strategy.pdf3683221pdf
You said we did report - Complex Needs Service Sept 17https://www.leeds.gov.uk/docs/You said we did report - Complex Needs Service Sept 17.pdf499027pdf

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