This page provides information on self-management support in Leeds for older people and people living with long term conditions who are clinically at high risk of Covid-19.
Older people and people with long-term health conditions are at an increased risk of severe illness from Covid-19. Therefore, it is vital that they are able to access support and information to help them manage their own health and care.
Information on online resources, virtual groups as well as digital support available in Leeds are listed below. This webpage will be continually updated (as and when information becomes available).
Facebook cancer support
The service is available for everyone affected by cancer: patients, those supporting them and their families
Visit Leeds Cancer Support Facebook page
Cancer Support Helpline
A dedicated Cancer Support Helpline has been set up for patients and or carers to contact if they are worried or have any questions about COVID-19 following receipt of a letter from the hospital about changes to their appointment or treatment.
0800 923 0014 will be operated by Leeds Teaching Hospitals NHS Trust in partnership with Maggie's Yorkshire; and will offer a 7 day a week (including bank holidays) telephone support service 9am to 5pm.
This will enable timely and appropriate response to incoming calls and enquiries from patients and their carers. The service is for anyone being treated at Leeds Teaching Hospitals for cancer.
The helpline will be staffed by the clinical team from the Maggie's centre who are experienced Clinical Nurse Specialists, working alongside the Corporate Cancer Team.
Leeds Diabetes Group
The group aims to provide support, help, companionship, education and information for people and their families living with all types of diabetes.
Visit the Leeds Diabetes Group Facebook page
My Diabetes Booklet
Information and resource booklet for people living with diabetes in Leeds.
Visit Leeds CCG Diabetes page to download the 'My diabetes' booklet
Diabetes and COVID-19
Coronavirus can cause more severe symptoms and complications in people with diabetes. If patients become unwell or have a high fever, they should be asked to follow
Diabetes UK's guidance on managing diabetes when you're ill.
Visit Diabetes UK Coronavirus and Diabetes news section for updates
Diabetes Leeds (part of the NHS) continues to provide care. Appointments will be carried out over the phone or virtually with high risk patients. Clinic appointments are available as appropriate. The most vulnerable patients being Diabetes Leeds' priority. The services below are part of Diabetes Leeds.
Diabetes Care Line
The Diabetes Care Line is a direct telephone line available to Diabetes Leeds patients who have a question or concern about the management of their Type 1 Diabetes. It is available Monday to Friday between the hours of 8.30am and 4pm.
A dedicated member of the admin team will take the patient's details and a summary of the reason why they are calling. They will then liaise with a Diabetes Nurse or Consultant to ensure the patient gets an answer or follow up. The phone number is
0113 206 5068.
Alternatively, patients can email the service for appointment or other non-urgent queries. The email address is
Community Diabetes Service
Leeds Community Healthcare’s Community Diabetes Service are accepting referrals. This service will accept referrals for people who have a HbA1c over 70 and are on triple therapy (three diabetes medications) or, if there are significant concerns relating to glycaemic (sugar) control. This service is experiencing high demand.
Patients registered with the Community Diabetes Service can contact them by:
0113 843 4200
Visit the LCH Diabetes website
The LEEDS programme is a structured education programme for people with type 2 diabetes. This is run by Leeds Community Healthcare. Referrals for the LEEDS programme are being accepted. The programme is being delivered virtually, in groups and this will continue. There are plans to deliver some class sessions later in the year.
Visit the LTHT Diabetes Centre or phone 0113 206 5066.
The Community Podiatry Service is still seeing people. Appointments are either face-to-face or via phone.
The service is prioritising people with open wounds and infection and those who have poor circulation and numbness. The service is contacting people, so they can be seen again. Patients can contact the service if they need support.
Visit LCH Podiatry Service
For specific queries, patients can contact the Admin Team:
Phone: 0113 843 0730
To learn more about foot care visit NHS Leeds CCG Diabetes
Watch the NHS Leeds CCG video on diabetes footcare
All people with diabetes who have an urgent problem like an infection, weeping or ulceration can call theHot Foot Phone on
07786 250 788.
Health professionals can call or refer urgent foot problems to the Diabetes Limb Salvage Service at St James Hospital via email referral.
Leeds Breathe Easy Groups
These groups provide peer support and information for people living with a lung condition, and for those who look after them. These groups are currently meeting virtually.
The following groups are now running virtual meetings:
East Leeds - Seacroft
07786 778830 or
MyCOPD app in Leeds
App that helps people with COPD to better manage their condition. It can be used to support inhaler technique, improve breathing, reduce exacerbation, track medication and more.
See Digital Support section.
British Lung Foundation - Coronavirus advice
Find information about coronavirus and useful links when living with a lung condition.
Visit BLF Coronavirus and COVID-19 page
Asthma UK - coronavirus advice for people with asthma
Health advice for people with asthma.
Visit Asthma UK's Coronavirus (COVID-19) page
Stroke & Neurological Conditions
Neighbourhood Network Schemes
Neighbourhood Network Schemes are community based, locally led organisations that enable older people to live independently and pro-actively participate within their own communities by providing services that reduce social isolation.
View the contact details for Neighbourhood Network Schemes in Leeds
Age UK Leeds Support
Age UK Leeds are an independent local charity working in the community for over 40 years to support older people, their families, and carers. They want everyone to be able to love later life.
What they do:
- give advice
- get people home from hospital
- befriending programmes
- provide activities
Phone: 0113 389 3000
Visit the Age UK Leeds website
Physical activity for older adults
Keeping physically active is good for our bodies and minds and if you are active your body can fight infection and illness better. This is why we should all aim to move more regularly and do exercises to keep strong, healthy and balanced.
No matter your age or physical condition you are likely to benefit from being more active. There are plenty of activities available across Leeds for older people. If you have a health or mobility problem, the Health Programmes team is the place to start.
Phone: 0113 3783680
Visit Active Leeds
Supporting Wellbeing and Independence for Frailty (SWIFt) Project is aimed at older people living with frailty or who have complex medical needs and are a high risk of being socially isolated.
If you or someone you know would like to get connected, please contact Age UK Leeds and ask for the SWIFt service contact.
Phone: 0113 389 3001
Visit the Age UK Leeds website to find out more
Home Plus Leeds
A partnership between Care & Repair Leeds, Groundwork NEWY and Age UK Leeds, deliver the Home Plus service to help people live safely and independently in their own homes by addressing risks to health such as falls and lack of adequate heating.
Phone: 0113 240 6009
Visit the Care and Repair website.
Other Long Term Conditions
Digital Champions training
If your organisation, staff, or volunteers support service users with no/low digital skills this training will enable you to promote the benefits of being online to your members and support with adapting your services in the face of COVID.
The team is able to offer telephone and video conferencing support to help you identify the best platforms to use, make the best use of the tools available, and support you to help your service users stay connected.
This training is being delivered by the
100% Digital Leeds team in Leeds City Council.
firstname.lastname@example.org for further information.
An app that helps people with COPD to better manage their condition. It can be used to support inhaler technique, improve breathing, reduce exacerbation, track medication and more.
GP practices in your area can find out more about access to myCOPD with e-training on offer to provide this free app for patients across Leeds; enabling them to access pulmonary rehab at home and self-manage their conditions.
email@example.com for further information.
#Digital121 – Leeds Libraries
Whether you have a digital question or need a bit more support to get online, our friendly #Digital121 librarians can help.
Talk to us about:
- Building your skills
- Accessing the internet
- Keeping in touch
- Saving money
- Staying safe online
- Accessing health information
- and much more…
0113 378 5005 or email
Leeds Libraries Niche Academy is a collection of video and step-by-step tutorials designed to support self-learning. You will find guides to improve self-management of your health such as how to use myCOPD, the NHS website, how to download the NHS app and how to use accuRx to attend virtual appointments.
There are also guides on how to access library resources online, how to use social media, Microsoft Office, and more.
NHS App Library
There are a number of apps available for free on the NHS apps library to support people to self-manage their condition.
Visit the NHS Apps Library
The COVID-19 Line has been set up in response to the current pandemic. It can be used by people who need either food or wider support, including those who are self-isolating and do not have friends or family nearby who can help.
0113 378 1877
Support can include help with shopping, transport to medical appointments, or a phone call to check how people are.
Linking Leeds is the integrated citywide social prescribing service for people in Leeds who are aged 16 and over. Their aim is to connect people to services and activities in their community in order to benefit overall health and wellbeing. They are still open for referrals and are supporting clients with a range of social, emotional and low level mental health needs during this time.
A referral can be made via phone or online:
0113 336 7612
Visit the Linking Leeds site to make a referral
Health and Wellbeing Support in your Community
The Project Development Team work is part of Leeds City Council and Linking Leeds. We work directly with local residents to establish new groups/activities/projects in your community, to help improve the health and wellbeing of local people.
We talk to local people to identify and understand any gaps in the local area in terms of support, and have worked with communities across the city to develop a wide range of virtual and face-to-face groups and activities to address those gaps.
We also have a tablet lending scheme where residents who currently have no means of accessing the internet, can borrow an internet-ready tablet for a minimum of three months, and use it to access online support groups, health and wellbeing information, vocational or educational courses and more.
ProjectDevelopmentTeam@leeds.gov.uk if you would like:
- to talk to us about setting up a new group, activity or project in your community
- information on the health and wellbeing groups we offer
- to volunteer and help run our community groups
- more information on our tablet lending scheme.
A resource that can support people to live well by connecting them to checked and vetted local services and tradespeople as well as local activities and events..
Visit Leeds Directory or call the team on
0113 378 4610 (weekdays 9am to 5pm).
Reading Well Books on Prescription
This resource helps people manage their wellbeing using self-help reading. The scheme is endorsed by health professionals and supported by public libraries.
It provides information and resources for people who have been recommended self-help books by their GP, psychological wellbeing practitioner or another health professional.
Reading Well Books on Prescription list from the Reading Agency
You can find
books on prescription and many more health-related books for people of all ages from your local library, and through the library’s e-audio and e-book service
Leeds Mind (online support)
Phone support is available for clients. They are also delivering support using virtual platforms such as Zoom and Teams to make their service even more responsive.
0113 503 5800
Mindwell has created a hub of resources, videos and information to help people in Leeds take care of their mental health.
Visit MindWell's Coronavirus mental health information hub
Leeds Survivor-Led Crisis Service (LSLCS)
This service provides place of sanctuary and emotional support and information.
Dial House is offering telephone and video based support (using Zoom) with no visitors allowed in Dial House at the moment due to the threat of spreading COVID-19.
Dial House is open for telephone and Skype/Zoom crisis support only.
The service is available from Friday to Monday and Wednesday, 6pm to 2am.
0808 800 1212
Dial House @ Touchstone
Dial House @ Touchstone is open for telephone crisis support only, to people from BAME groups.
The service is available on Tuesdays and Thursdays, from 6pm to midnight.
0113 249 4675
07763 581 853
Any Dial House / Dial House @ Touchstone visitors who feel they will be really affected by not having access to face-to-face support can email
firstname.lastname@example.org. A manager will contact the emailer to talk about alternative ways they can support them through this period of public health crisis.
The service provides emotional support and information for people in distress.
Open as normal, every night 6pm to 2am, but is experiencing high demand so a call back cannot be guaranteed every night. Please be patient, they will always do their best to get back to you.
To access the Connect service call
0808 800 1212.
A helpline for 13 to 18 year-olds living in the Leeds area. They can offer up to an hour of support either by phone or online chat. You can have up to an hour with one of their trained staff each night to talk about what you're going through.
Open as normal, Monday to Friday, from 3:30pm to 2am; Saturday and Sunday, from 6pm to 2am.
0808 800 1212 or text
Well-bean Hope in a Crisis Café
Well-bean Hope In a Crisis Café is open seven nights a week from 6pm to midnight. The service is currently operating all one-to-one support over the phone and face-to-face support via Zoom.
The Crisis Café staff will assess your needs at the point of referral to the Touchstone Loves Food Project if you are unable to access food.
Professionals who wish to make a referral can phone
07760 173505. Self-referrals can be made by phoning
Leeds Mental Wellbeing Service
Provides support and psychological therapies for common mental health problems, such as anxiety and depression, for adults in Leeds.
Visit the Leeds Mental Wellbeing Service
Leeds Mental Wellbeing Service delivers
Omnitherapy online video courses, with sessions that deal with a wide range of feelings and symptoms.
Live Well Leeds
This community-based mental health service has been trialling lots of different ways of working including developing a virtual art room and a virtual café.
Visit Live Well Leeds
West Yorkshire and Harrogate Suicide Prevention
This website contains information and resources created by partner organisations including voluntary, NHS, and public health, who are all working to reduce deaths by suicide in West Yorkshire.
Visit the West Yorkshire and Harrogate Suicide Prevention website
Public Health England: Every Mind Matters
Public Health England (PHE) have launched a campaign to support people to manage their mental wellbeing during this difficult time, using Every Mind Matters self-care resources.
Visit PHE's Campaign Resource Centre for Every Mind Matters resources
Visit One You: Every Mind Matters