Access

This webpage is also available to download as a word document here: [Word Document 21.4KB]

Thank you for considering a visit to Leeds City Museum. We welcome all visitors and provide information on this page to help you plan for your visit. 

In the drop down menus below, you can find information about what to expect on a visit to the museum, contact details and more specific access information in headed sections below. If you have suggestions of extra information we could provide on the website, please get in touch.


 

 

Getting Here and Entering the MuseumGetting Here and Entering the Museum<div class="ExternalClassBBC221D355F64E48970ADC84C6E0CA86"><p>​We are located on Millennium Square in the city centre. The museum is on a graduated slope (upward from the direction of the train station or downward if you are approaching from Woodhouse Lane). We are located 0.4 miles from Leeds railway station, and 0.6 miles from Leeds bus station.<br></p><p><img src="/museumsandgalleries/leedscitymuseum/PublishingImages/Image%20of%20Museum%20main%20entrance.jpg" alt="" style="margin:5px;" /><br></p><p><strong>Accessible Parking</strong></p><p>The nearest accessible on-street parking bays are located on the corner of Cookridge and Rossington Street. Rossington Street is next to Millennium Square. Millennium Square is pedestrianised and the museum is located on the right as you come onto the square from Rossington Street.  </p><p>Further disabled bays are available on Cookridge Street and at the Merrion Centre, Woodhouse Lane, The Light and Rose Bowl car parks (the car parks are approximately a 5-10 minute walk away).</p><p> </p><p><strong>Drop Off Point</strong></p><p>Cookridge Street bends around Millennium Square and becomes Rossington Street. This is a good point to access the pedestrianised square. </p><p>If you are arriving by coach or minibus, there are drop off bays for coaches on Great George Street which is just around the corner from Millennium Square.</p><p> </p><p><strong>Public Transport </strong></p><p>The museum is approximately a 10 minute walk (0.4 miles) from Leeds train station and a 15 minute walk (0.7 miles) from Leeds bus station. The postcode of the museum is LS2 8BH and some bus routes have stops nearer to the museum, for example on The Headrow.</p><p> </p><p><strong>Entering the Museum</strong></p><p>There are 2 entrances to the museum. The main entrance is accessed via steps with a handrail, or by a ramp (the bottom of the ramp is on the left of the building as you face it). The main entrance has 2 double doors. The double doors on the left are automated with a press button, and they open outwards. Inside the main entrance, you will be greeted by a member of staff who will explain which galleries are on which floor, and offer you a <a href="/museumsandgalleries/Release%20Documents/Leeds_City_Museum_Guide.pdf">floorplan of the museum (PDF 228KB)</a>. The museum has 4 floors which are all accessed by stairs or a lift. The lift on the Ground floor is on the left. </p><p>Alternatively, you can enter the museum at lower ground level through the café. The automated doors with a push button are located on the left, and they open outwards.</p><p> </p><p>Visitor Assistants are around the museum in the different galleries. Please just ask if you need assistance or information during your visit.</p><p> </p><p>The museum is free entry.</p><p> </p><p>More information for specific access needs is below, or you can read Disabled Access Reviews on <a href="https://www.euansguide.com/venues/leeds-city-museum-leeds-71">Euan's Guide</a>.<br></p></div>
Contact DetailsContact Details<div class="ExternalClass6E2BAF216FC04D838205AA75BDC3EEEB"><p>0113 3787122 – Learning and Access Officer</p><p>0113 3785001 – Main Museum</p><p><a href="mailto:%20city.museum@leeds.gov.uk">city.museum@leeds.gov.uk</a></p><p>Leeds City Museum, Cookridge Street, Millennium Square, Leeds, LS2 8BH<br></p></div>
Information for Blind and Partially Sighted VisitorsInformation for Blind and Partially Sighted Visitors<div class="ExternalClass07ACA9524B5B430985AE64DBC7F5DF68"><p>During your visit, Visitor Assistants can provide extra information. Where possible, we will accommodate requests on the day, for example we have handling objects that we can get out in the gallery spaces. Or we can provide a talk/description of artefacts on display. To guarantee availability, please call us before your visit 0113 3785001, or email <a href="mailto:city.museum@leeds.gov.uk">city.museum@leeds.gov.uk.</a><br></p><p> <br></p><p>Large print exhibition guides are available in a folder near the start of each gallery. </p><p> </p><p>Light levels are low in certain galleries. This is to protect and conserve the objects in those areas. Please ask a member of staff if you would like to borrow a torch during your visit. This <a href="/museumsandgalleries/Release%20Documents/Sensory%20Map.pdf">Sensory Map (PDF 762KB)</a> shows which parts of the museum have natural light and which have lower light levels.<br></p><p> <br></p><p>There are a number of tactile, audio, visual and interactive exhibits and spaces throughout the museum. </p><p> </p><p>We welcome guide/assistance dogs. We have a bowl and water, so please ask a member of staff.</p><p> </p><p>There are some podcasts about some of the museum exhibits available on the <a href="https://audioboom.com/playlists/1248585-leeds-city-museum">audioboom website.</a><br></p><p> <br></p><p>The iSPY app is a resource that was created for families to do a treasure hunt on their mobile phones around the museum. It can be downloaded for free before a visit, and it contains high resolution photos of objects to search for at the museum. Search 'iSPY explore' in the app store on your device.<br></p><p><br></p></div>
Information for visitors with physical disabilities and wheelchair usersInformation for visitors with physical disabilities and wheelchair users<div class="ExternalClass49FAC02C395F456C9C3E4EA79A7D6C86"><p>​All floors of the museum can be accessed via lift. The lift has capacity for up to two wheelchairs on any one journey.<br></p><p>Seating is available around the museum, in every gallery and in the café. You can find where the seating is located on this <a href="/museumsandgalleries/Release%20Documents/Sensory%20Map.pdf">Sensory Map (PDF 762KB)</a>.<br></p><p>The museum has two wheelchairs available for visitors to borrow. Please telephone 0113 378 5001 in advance of your visit to ensure a chair is available or ask a member of the team during your visit. <br></p><p>There are a number of tactile, audio, visual and interactive exhibits and spaces throughout the museum. Many of the exhibits are displayed at a lower level. There is a lower height counter at the shop. <br></p><p><strong>Accessible Toilets</strong></p><p>There is an accessible toilet on each floor of the museum. Facilities in the toilets include rails at the sides of the toilet and basin, emergency alarms and fire alarms with flashing lights. These toilets are not RADAR key operated. The museum does not currently have a Changing Places toilet. The nearest Changing Places toilet is located in the Art Gallery Shop & Café, The Headrow, LS1 3AA.<br></p><p><br></p></div>
Information for Hearing Impaired and Deaf VisitorsInformation for Hearing Impaired and Deaf Visitors<div class="ExternalClassD0F0BB46A69446AB808C121465AECE49"><p>​Our <a href="https://www.youtube.com/watch?v=3CUBTSZczIw&version=3&hl=en_US&rel=0">Leeds City Museum BSL guide</a> is available on our YouTube channel. <br></p><p><br></p><p>During your visit, Visitor Assistants can provide extra information. Where possible, we will accommodate requests on the day, for example we have handling objects that we can get out in the gallery spaces. To guarantee availability, please contact us before your visit <a href="mailto:city.museum@leeds.gov.uk">city.museum@leeds.gov.uk</a> or 0113 3785001. <br></p><p><br></p><p>We aim to provide BSL tours as part of our Special Exhibition Programme. Please get in touch to find out about our current or upcoming exhibition programme or visit our <a href="/museumsandgalleries/visit/leeds-city-museum">homepage</a>.<br></p><p> <br></p><p>The museum has a hearing induction loop which requires your hearing aid to be set to T and covers the following areas:</p><p>Lower Ground Conference/Event rooms – The Denny and Thoresby Room have an induction loop.</p><p>Floor 3 – The Potter Film and the Tomb Sounds in the Ancient Worlds Gallery.</p><p>We also have a portable induction loop that can be borrowed during your visit. </p><p> </p><p>Light levels are low in certain galleries. This is to protect and conserve the objects in those areas. Please ask a member of staff if you would like to borrow a torch during your visit. </p><p> </p><p>There are a number of tactile, audio, visual and interactive exhibits and spaces throughout the museum. For more information, download this <a href="/museumsandgalleries/Release%20Documents/Sensory%20Map.pdf">Sensory Map (PDF 762KB)</a>.<br></p><p> <br></p><p>We welcome assistance dogs. We have a bowl and water, so please ask a member of staff.</p><p> <br></p><p>The iSPY app is a resource that was created for families to do a treasure hunt on their mobile phones around the museum. It can be downloaded for free before a visit, and it contains high resolution photos of objects to search for at the museum. Search 'iSPY explore' in the app store on your device.<br></p><p><br></p></div>
Information for people with Autism and Sensory DifficultiesInformation for people with Autism and Sensory Difficulties<div class="ExternalClass6DB8C010FCD54165A4D06F7A42160FF4"><p>​Please ask if you need assistance or information during your visit. There are quieter places we can direct you to, if you or a member of your family needs it.</p><p> </p><p>The orientation video shows how the museum is laid out and gives an idea of what to expect on a visit. See the 'Films of the Museum' section above.<br></p><p> </p><p>Download our <a href="/museumsandgalleries/Release%20Documents/Sensory%20Map.pdf">Sensory Map (PDF 762KB)</a> to help you find quieter, less crowded and lower lit spaces during your visit. It maps out noise/space, light, tactile areas and seating.<br></p><p>Please note that the museum is particularly busy during February and October school holidays and on special event days. Give us a call or email to find out more 0113 3785001, <a href="mailto:city.museum@leeds.gov.uk">city.museum@leeds.gov.uk.</a><br></p><p> </p><p>Borrowable Resources:</p><p>We have ear defenders and torches that can be borrowed from the museum shop.</p><p> <br></p><p>The iSPY app is a resource that was created for families to do a treasure hunt on their mobile phones around the museum. It can be downloaded for free before a visit, and it contains high resolution photos of objects to search for at the museum. Search 'iSPY explore' in the app store on your device.</p><p><strong> </strong></p><p>See the What's On section below for details of our pop-up sensory room for families with additional needs.<br></p><p><br></p></div>
What's On?What's On?<div class="ExternalClass440DC9B0F5CD469FB4101B58180B4910"><p>​Our events and activities are listed on <a href="http://www.leedsinspired.co.uk/">Leeds Inspired</a>.</p><p> On Social Media, follow us on <a href="https://twitter.com/LeedsCityMuseum">Twitter</a> and <a href="https://www.facebook.com/LeedsCityMuseum/">Facebook</a> for upcoming events.</p><p>We aim to provide BSL tours as part of our Special Exhibition Programme. Please get in touch to find out about our current or upcoming exhibition programme: 0113 3785001, <a href="mailto:city.museum@leeds.gov.uk">city.museum@leeds.gov.uk</a> </p><p> <br></p><p><strong>Sensory Room for Families with Additional Needs</strong></p><p>We do not have a sensory room available at all times. Once every school holidays, we host a pop-up sensory room with bubble tube, dark tents and tactile toys, for a calmer moment on your museum trip. We limit the total number of tickets for the morning so that the room isn't overwhelming for the children and young people. Booking is essential on <a href="https://leedscitymuseum.eventbrite.co.uk/">Eventbrite</a>.<br></p><p>The room will be open for families with a ticket from 10.30am-12pm so you can stay for the full time or drop in for part of it. The event is located on the lower ground of the museum - turn left out of the lift on the lower ground. There is no need to queue but please ensure you book a ticket in advance.<br></p><p><br></p></div>