Retail & Hospitality

Are you interested in working in customer service, sales and hospitality, including travel and tourism services? Explore the career options and links on this page to find out more about working in this sector.


Retail Services
Roles include Sales Assistants, Cashiers, Check-out Operators, Shelf Fillers, Front of House staff and Retail Managers
Average salary: £11,000 - £20,000 per annum

Hospitality Environment
Roles include Food Scientist, Head Chef, Consumer Scientist, Restaurant Manager and Catering Manager
Average salary: £18,000 - £45,000

Retail Store Operations
Roles include Stock and Finance Controllers, Travel Agents, Marketing Professionals Brand Managers, Pharmacy Assistants, and Hotel Managers
Average salary: £13,000 - £19,000 per annum (up to £52,000 for Managers)

Visit the National Careers Service for more information on careers in this sector.



Top employersTop employers<div class="ExternalClass69AFE502E3E8442DBC9EA9D841AF229B"><p><strong><a href="">Premier Inn</a></strong></p> <p><strong><a href="">Hilton Hotel</a></strong></p> <p><strong><a href="">Asda Leeds Head Office</a></strong></p> <p><strong><a href="">Trinity Leeds</a></strong></p> <p><strong><a href="">Victora Gate</a></strong></p> <p><strong><a href="">White Rose Shopping Centre</a></strong></p> <p><strong><a href="">Merrion Centre Leeds</a></strong></p> ​​​​​<span id="ms-rterangecursor-start" style="display:none;"></span><span id="ms-rterangecursor-end" style="display:none;"></span></div>
Labour market informationLabour market information<div class="ExternalClassD1F4C8673C25420282B02380305ED79C"><p>- <strong>Over 100,000 people</strong> are employed in the sector in Leeds.</p> <p>- <strong>5,310</strong> Retail and Hospitality businesses are based in Leeds.</p> <p>- By 2025 there will be <strong>18% more jobs</strong> in the sector.</p> <p>- Upcoming developments such as <strong>White Rose Shopping Centre Extension</strong>, <strong>Victoria Gate Casino</strong> and <strong>Thorpe Park Cinema</strong> will create jobs in the sector.</p> <p>- Future skills focus on <strong>multimedia and digital channels</strong>: making purchasing goods faster and easier.</p> ​​​<span id="ms-rterangecursor-start" style="display:none;"></span><span id="ms-rterangecursor-end" style="display:none;"></span></div>



National Careers Service: Retail and Customer Service, National Careers Service: Retail and Customer Serviceexternal
InRetail Job site, InRetail Job siteexternal
Retail Week: News from the Retail Sector, Retail Week: News from the Retail Sectorexternal