Presto offers a range of support such as help around the house, meals on wheels and a companionship


Presto

Presto offers a range of support for people to help keep up with the demands of running a home and to live safe and well.

Hey Presto: All about us

Find out more about Presto from Brenda who uses the scheme, and Marianne, one of the Presto workers.

Our Services include:

  • Meals on Wheels
  • companionship
  • cleaning
  • gardening
  • window cleaning
  • waste removal

Presto is available longer term or to help with short term requirements. Simply choose what type of help you need and a time that suits you and hey presto, we’ll get it done.

What we offer

We offer a range of services to support people to live in their homes independently with prices from just £22. Call us on 0113 378 3750 and we will help you select the services to suit your needs.

We do not offer support with personal care (such as dressing, bathing and help with hygiene). If you require this type of service or think you require a high level of support, see Adult Social Care external link for advice or to have your needs assessed, phone 0113 222 4401.

Please note, although Presto is a service offered by Leeds City Council, it is not funded by the council but through payments from customers.

Meals on Wheels

Presto’s Meals on Wheels service provides tasty nutritionally balanced meals 7 days a week, 365 days a year.  

We deliver a hot meal at lunchtime with a cold teatime pack also available. This can be booked for as many or as few days as you require.  

The Meals on Wheels service also offers a visual safety and well-being check at the time of delivery to ensure people are safe and well within their homes.  

Our menu options are varied and include:  

  • traditional meat or fish dishes with potatoes and vegetables
  • vegetarian meals
  • Afro Caribbean meals
  • Asian vegetarian meals
  • Halal meals
  • Kosher meals

We can support a range of dietary needs such as:  

  • Diabetic
  • gluten free
  • moderate sodium (salt)
  • low fat
  • reducing
  • soft or pureed food
Example menu with 'traditional' meal options

An example of our ‘traditional’ meal options are included below, which demonstrates a typical week’s choices.  

Monday

  • Soup: Lentil Soup
  • Soup: Pea and Ham Soup
  • Main Meal: Pork in Gravy
  • Main Meal: Braised Steak
  • Main Meal: Fisherman’s Pie
  • Main Meal: Corned Beef Hash
  • Dessert: Summer Fruit Crumble and Custard
  • Dessert: Lemon Sponge with Lemon Sauce and Custard
  • Dessert: Mixed Fruit Trifle

Tuesday

  • Soup: Mushroom Soup
  • Soup: Scotch Broth Soup
  • Main Meal: Steak and Kidney Pie
  • Main Meal: Chicken in Gravy
  • Main Meal: Mint Lamb and Savoury Dumpling
  • Main Meal: Omelette Chips and Beans
  • Dessert: Sultana Sponge and Custard
  • Dessert: Apple Pie and Custard
  • Dessert: Fruit Cocktail

Wednesday

  • Soup: Potato and Leek Soup
  • Soup: Tomato and Vegetable Soup
  • Main Meal: Lamb and Vegetable Casserole
  • Main Meal: Sliced Turkey and Stuffing
  • Main Meal: Savoury Mince Beef
  • Main Meal: Chicken Supreme
  • Dessert: Spotted Dick and Custard
  • Dessert: Blackcurrant Pie and Custard
  • Dessert: Apple and Peach Dessert

Thursday

  • Soup: Vegetable Soup
  • Soup: Pea and Ham Soup
  • Main Meal: Pork Loin and Stuffing
  • Main Meal: Steak and Mushroom Bake
  • Main Meal: Lamb in Gravy
  • Main Meal: Chicken Curry
  • Dessert: Apricot Crumble and Custard
  • Dessert: Lemon Sponge with Lemon Sauce and Custard
  • Dessert: Blackcurrant Cheesecake

Friday

  • Soup: Scotch Broth Soup
  • Soup: Potato and Leek Soup
  • Main Meal: Fish in Butter Sauce
  • Main Meal: Lancashire Hotpot
  • Main Meal: Omelette Chips and Beans
  • Main Meal: Beef Stew and Dumpling
  • Dessert: Golden Syrup Sponge and Custard
  • Dessert: Blackcurrant Sponge and Custard.
  • Dessert: Raspberry Dessert

Saturday

  • Soup: Tomato and Vegetable Soup
  • Soup: Pea and Ham Soup
  • Main Meal: Sausage Casserole
  • Main Meal: Shepherds Pie
  • Main Meal: Chicken Supreme
  • Main Meal: Omelette Chips and Beans
  • Dessert: Semolina with Dutch Apple
  • Dessert: Orange Sponge with Orange Sauce and Custard
  • Dessert: Strawberry Mousse

Sunday

  • Soup: Lentil Soup
  • Soup: Scotch Broth Soup
  • Main Meal: Beef and Roast Potatoes
  • Main Meal: Lamb and Vegetable Casserole
  • Main Meal: Sausage in Gravy
  • Main Meal: Chicken Curry
  • Dessert: Blackcurrant Pie and Custard
  • Dessert: Jam Sponge and Custard
  • Dessert: Raspberry Dessert
  
  
Register your interest in the Leeds hot meals service External link

Companionship

Presto understands that companionship not only helps with day-to-day activities but improves the overall quality of life and well-being as well. That’s why we offer a tailored companionship service, with trained and experienced staff.  

Our Companions can help assist with shopping, laundry, meal preparation, respite care, small domestic jobs like de-cluttering, collecting prescriptions, accompany you on visits or appointments and just spend quality time with you in the comfort of your own home.  

Cleaning

Keeping up with the demands of a home can be a challenge. That’s where Presto can help. Our cleaning team can help with your cleaning needs, such as deep cleaning and regular general cleans including dusting, vaccing, bathrooms and kitchens to help you keep on top of household chores.  

Gardening

We offer one of jobs where we can cut back and tidy overgrown gardens to put them back to a manageable state. We also can cut and tidy trees or take trees and hedges out.  

We carry out garden maintenance to keep on top of gardens which includes grass cutting, weeding and tidying flower beds and cutting back and tidying plants, keeping hedges nice and tidy and also tidying the leaves.  

We offer you a team of two people with all their own equipment and all the waste is taken away by us.  

We also can supply and fit fencing, we have a variety of different styles to choose from.  

Window cleaning

We offer a window cleaning service to anyone and everyone that wants the service, you can have a one-off job or can be put on a monthly rota basis. Our general window clean is a water fed pole system that uses ionised water.  

We still do the old method with a squeegee but only where we can get to with ladders then the water fed pole system is used.  

We also offer internal window cleaning. We also offer PVC deep cleaning which is an intense cleaning process using PVC cleaner which is all done by hand.  

Waste removal

We do a waste removal service which includes a team of two people and a tipper wagon so no need for skips. We remove the waste into the tippers and dispose of it for you.  

The service includes Garden waste, house clearances, loft clearance, garage clearance, shed removals.  

Customer experiences and case studies

You can find out more about our customer experiences by reading some case studies and examples of how Presto have helped different people below.

Case studies

Peace of mind on holiday

Mrs P’s family booked the presto service to carry out a regular safe and well visit whilst they went on family on holiday. Mrs P has low level dementia so we were asked to remind her what day it is, check she is generally well, have a cup of tea and a chat and making sure she has something in to eat.  

We were also briefed about a hairdressing appointment to remind her and to enquire if she had had other family visitors. It meant her immediate family could go on holiday with peace of mind that if there was an issue it would be picked up and Mrs P’s social contact also remained in place.  

Relieving pressure on the family

A regular call for Presto is Mrs O. We prepare a freshly cooked meal following the menu left by her daughter. Generally the meal is meat, potatoes and two vegetables cooked fresh daily, plus we leave her a sandwich or salad ready prepared for her tea. All food is in the house ready for the service to prepare. We also drop Mrs O at the hairdressers one day a week. Mrs O’s daughter had struggled to find carers who could cook a fresh meat and two veg meal for her mum who has early stage dementia.  

Able to go out and shop

We take Mrs B shopping every week to get a few bits for her, gluten free diet, she does need a little help choosing items and is slow on her feet.  

Mrs S was unable to get out to the shops by herself, now Presto staff take her shopping in Headingley weekly. Using Presto has allowed her to get to the shops and choose her own food as well as getting out of the house every week.  

Out and about

Mr K needed wheelchair accessible transport and a little support to travel from his from home to Leeds train station. We did this in Presto people carrier with wheelchair access. Door to door support made his journey a lot easier than it had been before.  

It's not just daily cleaning (vacuuming, sinks and dusting) Presto carries out

A Bathroom clean, Mrs B fell in bathroom and was on floor for some time before being taken to hospital. The bathroom needed cleaning before lady could be discharged.  

The social worker will meet us on site so we could clean the bathroom and therefore allow the lady to be discharged. We have arranged for deep cleans to make homes habitable following discharges from hospital.  

Mrs G could not get her large piece of furniture to the roadside for the Refuge service to collect. We arranged for it to be moved to the roadside ready for collection.  

The deep cleaning team have carried out specialist deep cleans to make homes habitable so the regular cleaning service then can maintain this. We have carried this out to enable customers to be discharged from hospital and also when they have come in contact with social care.

For more information, complete the Presto enquiry form onlineExternal link