Recharging for repairs

If we find that any repairs are needed because of your actions, we think it is only fair to charge you. This includes

  • If you, a member of your family or a visitor have caused damage that results in us having to do a repair or replacement.
  •  If you leave the property in a bad condition when you move out.

If the damage is caused by criminal activity (by another person but not a visitor or member of your household), we will not charge you for the cost of these repairs, however all reports of criminal damage must be reported to the Police. Its important to note that all of these type of repairs will be investigated and false reporting may lead to prosecution and/or may affect your tenancy agreement.

If we decide that you should be charged for a repair, we will tell you when you report the repair. We will also tell you how much the repair will cost.