Leeds Housing Options
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Leeds Housing Options

Leeds Housing Options is our advice service if you are homeless, at risk of homelessness or simply want advice about your housing options. If you are homeless or at risk of becoming homeless, we will do everything we can to help you stay where you are or find alternative accommodation.

Accessing our service

We are based on the 1st Floor of City Centre One Stop at 2 Great George Street, LS2 8BA. We are open 8:30am to 4pm Monday to Thursday, and 9:30am to 4pm on Friday.

We also have outreach surgeries at:

  • Morley Hub – Monday 9:00 - 16:00
  • Armley One Stop Centre – Monday 10:00 - 16:00

  • Seacroft North One Stop Stop Centre – Tuesday 9:00 - 16:00
  • Beeston Library - Tuesday 9:00 - 16:00

  • Reginald Centre - Thursday 9:00 - 16:00
  • Compton Centre - Thursday 9:00 - 16:00
  • Pudsey Hub - Thursday 9:00 - 16:00

Telephone appointments

If you would prefer to access our service via telephone we can arrange for one of our Housing Advisors to call you to carry out an assessment. If you would like a telephone appointment you can e-mail us at housing.options@leeds.gov.uk. You will need to include your full name, date of birth, telephone number, address if you have one and a short description of the service you need. Alternatively you can telephone 0113 222 4412. We are not currently able to give a specific time/date that we will call you back.

You can find details of our homelessness strategy in the Documents section of this page.​​​​​​​​​​​​​​

Click to expandDo I need an appointment?

​No. We operate a drop-in service so you can call in during our opening hours and we will be happy to assist you. You will have to wait to see someone.

Our busiest time is around 12pm to 2pm so you may wish to avoid this time.

We also recommend that you do not approach the service just before closing at 4pm. This is to ensure the team can do the most for you on that day such as arrange viewings for accommodation.

Click to expandWhat should I expect at my appointment?

​If your enquiry is a simple one, we will endeavour to help you as quickly and efficiently as we can.

If your enquiry is more complex, we may need to sit you down with a  Housing Advisor to complete a Housing Needs Assessment with you. During the assessment, we will ask you about your housing situation and personal circumstances. We will also find out what you would like us to do for you and see whether we can help you remain where you are living or help you find alternative housing.

In some instances, we will need you to provide further information or documents, such as identification for you and your family, your tenancy agreement etc: to save time and ensure a quicker outcome for you, it would be helpful if you brought all documents that you believe to be relevant to your situation.

To view documents in PDF format you will require the free Download Adobe Reader Adobe Acrobat Reader

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