From this page you can report a broken street light, illuminated bollard or illuminated road sign. It will also tell you how to report emergency faults.
Report a street lighting problem
Before reporting, please note that street lights along certain roads will be switched off between midnight and 5.30am as part of the 'Selective Part-night Street Lighting' scheme. Please see the Related Pages section for further information.
To report a street lighting problem, please go to the Top Tasks section on this page and complete the 'Continue to report a street lighting problem' form.
On completion of the form you will receive an acknowledgement and appropriate action will be taken to rectify the fault. Emergency faults
Some faults are categorised as emergencies, such as the street light door is missing and electrical wires are showing; the top of the light is hanging loose; and street lights, illuminated signs or illuminated bollards are damaged, knocked down by vehicles or vandalised.
We aim to attend to these faults within one hour. Please can you report these to our contact number on 0800 0325349 as soon as possible.
To report any other road, pavement or footway problems please see the Related Pages section.