If you believe an accident or loss you have suffered is as a direct result of actions or negligence on behalf of our highways services and you wish to claim compensation from us please print off the questionnaire by downloading the Claim Questionnaire from this page and return it to us as soon as possible at the address on the form.
If your accident was a direct result of a dangerous defect in the road, footway or verge then please report the defect by using the link on this page to report a defect. If you feel that the defect needs immediate attention to prevent another very serious accident, please report it to the highways helpline on 0113 2224407 in order that we may carry out a repair to prevent any further incidents.
All claims are assessed individually and fairly and where our highways services are to blame, we will seek to settle the claim as quickly as possible. Please note however that we have a responsibility to council tax payers to ensure all claims received are legitimate. We and our insurers have an anti-fraud system in place to assist us in detecting and taking appropriate action against fraudulent claimants. This system gives us and our insurers the right to use and share with outside agencies and neighbouring authorities the information you have provided.
We must advise you there is no automatic right to compensation. Before any compensation can be made it will be necessary for you to demonstrate there has been a breach in Section 41 of the Highways Act 1980 on the part of the highways services and you have suffered an injury or loss.