Information, advice and support service for carers Public Consultation
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Information, advice and support service for carers Public Consultation

6th November 2017 to 26th January 2018

Leeds City Council and the NHS fund a single point of access for information, advice and support for carers and professionals who work with carers. Carers Leeds is the organisation who currently provides this service under a contract with Leeds City Council.

The contract with Carers Leeds will end on 31st March 2019 and we have to make sure that we adhere to the law in terms of identifying a service provider to deliver the service after that date. This means that through 2018 there will be an opportunity for organisations, including Carers Leeds, to submit an application to run the service.

We have been reviewing the Carers Leeds service over the last few months. This means we have been looking at everything that Carers Leeds do, how much it costs, how many people they help, what people say about the service and what things impact on service delivery. Alongside this we have also been reviewing the local and national policy and law relating to carers and building up a profile of caring in Leeds to make sure that a new service will help us to meet all our duties and responsibilities to carers as well as responding to local need and demand.

Our review has concluded that we should continue to fund a single point of access to information, advice and support for carers and for professionals who work with carers.

However, we want to give people an opportunity to tell us about the things that they think are important, which might include things we have not covered in the review. You can do this by:

  • Completing a survey online at www.leeds.gov.uk/carerssurvey2017

  • If you prefer you can print the survey, complete it in writing and send it to:

    Service Transformation Team
    3rd Floor
    Enterprise House
    12 St Paul’s Street
    Leeds
    LS1 2LE

  • Attending one of the consultation events on the following dates:

    • Monday 27th November 2017
      2.00-4.00pm
      Hillside, Beeston Road, Leeds, LS11 8ND

    • Tuesday 12th December 2017
      10am -12noon
      Pudsey Civic Hall, Dawsons Corner, Pudsey, Leeds, LS28 5TA

    • Wednesday 17th January 2018
      4.30-6.30pm
      Enterprise House, 12 St Paul’s Street, Leeds, LS1 2LE

  • Emailing us at: A&HConsultation2017@leeds.gov.uk
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