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Homelessness

Homelessness takes many forms. You might be sleeping rough, you might be ‘sofa surfing’ from friend to friend, you might be staying with family temporarily.

You are homeless if you do not have a home that you can legally occupy. You may also be homeless if you have a home but can’t secure entry to it, or it is not reasonable for you to remain there due to issues such as violence or harassment.

We will always consider what we can do to try and prevent you from becoming homeless. However, we are legally bound to make further enquiries to determine what duty we owe you if we believe you are homeless or at risk of becoming homeless. We will always notify you of our decision in writing, and advise you of your right to request a review of that decision, if you do not agree with it.

Depending on your circumstances, we may be able to rehouse you temporarily, if you have nowhere to go. Even if we cannot accommodate you temporarily, we will do everything we can to help you resolve your housing problems. 

How do I make a homelessness application?

​You can call in to Leeds Housing Options and speak to us in person. This will enable us to ensure that we give you the best possible advice having listened to your individual circumstances. You may also contact us via the online form, telephone, letter or e-mail.

If you are homelessness in an emergency and it is outside of our opening hours, we operate an emergency service which you can access by telephoning 07891 273939.  Important – this number is for emergency homelessness only and will not be able to assist with any other matters.

How long will it take to get a decision?

​We aim to make all decisions as quickly as possible. Government guidelines suggest 33 working days for a final decision to be reached but we are often able to make a decision on your application much more quickly than this.

What if you have no duty to me?

The Local Authority has a legal duty to provide anyone in the district with housing advice and no matter what the result of your formal homelessness application we will ensure that you are provided with high-quality, free housing advice and assistance.​

What if I disagree with the decision?

​If you disagree with a decision we have made on your homelessness application you are entitled to request a review. The review is carried out by an independent officer who is senior to the person who made the decision. You can request a review by writing to the review panel at:

The Review Panel
1st Floor
2 Great George Street
Leeds
LS2 8BA

What if I am not in Leeds?

​If you are from out of area, we recommend that in the first instance you approach your local council's housing service who will be able to advise you.

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