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Report a pothole or a problem with a road, pavement or footway

Use the Top Tasks section on this page and complete the online form to report any problems which could include the following:

  • road damage, including potholes;
  • pavement and footway damage including potholes;
  • damage or theft of paving stones;
  • blocked gullies/drains or missing covers or other ironworks;
  • damaged or missing street name plates, bollards, pedestrian guard rails, road signs or road markings;
  • problem with a pedestrian crossing or traffic lights;
  • obstructions, such as skips, building materials, overhanging vegetation or illegal parking;
  • request for snow clearing/gritting or grit bin supply/refill (these services are only available during the winter months);
  • request for sandbags.

On completion of the form you will receive an acknowledgement telling you who is dealing with your enquiry.

Please note that our opening hours are Monday to Friday, 8am to 6pm.​

To report a street lighting problem please visit our Street Lighting page in Related Pages.

What should I do if I notice that paving stones are going missing in my area?

Contact us on 0113 222 4407 and tell us the location of the missing paving stones or use the 'Report a road defect' form in the Top Tasks section on this page. A depot crew will be sent to investigate the missing paving stones and to make the area safe.

We will inform the police if we think theft is the cause of the missing paving stones in your area. The police will then be on the lookout for paving stone theft in your area during their patrols.​

What should I do if I think a paving stone theft may be taking place?

Do not approach the individuals, as this could lead to a violent incident.

Make a note of the type of vehicle, the registration number and the appearance of the individuals.

Phone the police and report the situation. The police will send a patrol car to investigate.​

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