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Council Tax online services

Register for e-billing now

If you register for e-billing, we’ll send your Council Tax bill by email rather than through the post. This will save us money, as well as being more environmentally-friendly. To register for e-billing, you’ll first need to register to use our online services – just select ‘Register for e-billing’ under Top tasks and you will be taken to the registration page.
Once set up we’ll send all future bills and adjustment notices to the email address you have given us, so please make sure you tell us if you change your email address. If our email is returned to us undelivered, we will cancel the e-billing arrangement and send your bill by normal post instead.
You will need the latest version of Adobe Reader to download the e- bill. This is available from Adobe's website.

Please note that we are unable to send by email exemption notices or, if you pay late or don't pay, reminders or summonses, so these documents will still be sent by post.
Other Council Tax online services
You can carry out a number of other online activities in relation to your Council Tax account:
  • View your Council Tax account details
  • Set up a Direct Debit to pay your Council Tax
  • Pay your Council Tax online
  • Search for a Council Tax band
  • Claim a Council Tax discount
  • Report a change of address

To do any of these please go to the Top tasks section. There is more information below about viewing your account online and setting up a Direct Debit.

Viewing your Council Tax account details online
For security purposes, you’ll need to register for online services first – when you select the option ‘View your account’ in the Top tasks section, you will be taken to the online registration page. 

Setting up a Direct Debit online
Click on ‘Set up a Direct Debit’ in the Top tasks section and follow the instructions given. That’s all you need to do. You don’t need to ring us – once we have set up the Direct Debit at our end, we’ll send you a Direct Debit confirmation letter. You should usually receive it within 7 days of setting up the online Direct Debit, although in late March/early April when the annual Council Tax bills are received, it may take a little longer.

Requesting a copy bill/proof of payment or exemption statement
You can request a copy of your Council Tax bill/proof of payment or exemption statement by using the Contact Us email form on this page and providing your full name and address. This can be either emailed or posted to you. If you would like it posted to an alternative address please supply this.

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