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The Reginald Joint Service Centre

At the Reginald Joint Service Centre you can get advice on a range of council services face to face. We work with a variety of partners to help bring you the services that you need locally.

Visit us

Address: 263 Chapeltown Road, Leeds, LS7 3EX

Disability Access: Please go to the related pages for disabled access information.

Transport Information: The centre is on the local bus routes.  Please contact Metroline for up to date travel information on 0113 245 7676.

Opening Times:
Mon: 8.30am to 5.00pm
Tues: 8.30am to 5.00pm
Weds:10.00am to 5.00pm ( outside these hours the building is open for other services)
Thurs: 8.30am to 5.00pm
Fri: 8.30am to 5.00pm
Sat: 11.00am to 1.00pm by appointment only - to book an appointment call 0113 222 4404
Sun: Closed

How to contact us

  • Online - go to the email link in Contact us and fill in the online form

Can you do it online?

You may wish to check if you can carry out your query online - to do this look under the service heading and click on the down arrow. 

Services available at this one stop centre

Area Management Team

​Provide a range of services including grants to local organisations and greater involvement of residents in how decisions are made.

To contact us call 0113 336 7644 or email ENE.AreaManagement@leeds.gov.uk

Baby drop in clinic

​The baby drop-in clinic is on Tuesdays 9.30am to 11.00am.  Please ask at Westfield Medical reception  or call on 0113 843 4488 or email westfield@nhs.net

Benefits

​Information about housing benefit, council tax support and free school meals.  We also have welfare rights advisros who can help you claim any Government benefits and check you are receiving everything you are entitled to.

To book an appointment call Leeds Revenues & Benefits service on 0113 222 4404.

Visit our Benefits webpages.

Useful forms for claiming benefits

View your benefit or support online

Benefits

We can give you information about housing benefit, council tax support and free school meals for people on a low income.

Visit our Council Tax & Benefits webpages

Useful forms for claiming benefits

View your housing benefit or council tax support online

Community Dental Services

​Provides dental treatment for vulnerable groups within Leeds.  You can only access this service if you have been referred by a healthcare professional.  Telephone number 0113 843 4333.

If you would like to register with an NHS dentist please call the Leeds Dental Advice line on 0800 2985787 or search on the NHS link.

NHS website

Community Diabetes Service

​Please ask at the centre or call 0113 220 8500.

Contraception and Sexual Health (CaSH)

​CaSH service provides effective, accessible and non-discriminatory contraceptive and sexual health services.  It is a drop-in service and it is on the 1st floor and is open on Tuesdays from 12.00pm to 6.00pm.

For more information call 0113 305 7884.

Council Tax

​For information about bills, discounts, business rates and how to pay.

You can make a 30 minute appointment with us to talk about benefits and council tax.  if you find it difficult to visit us during the week we will be pleased to offer you a 30 minute appointment on a Saturday morning, to book call us on 0113 222 4404 or call in.

Visit our council tax webpages

View your council tax details online

Report a change of address

Environmental Action Team

​If you live or work in East or North East Leeds and have problems with noise nuisance, drainage, refuse or other environmental issues we may be able to help you.

You can either call us on 0113 222 4406 or call into the centre and speak to the customer service team.

Report anti social behaviour and noise nuisance

Report a street lighting problem

Report a street cleaning issue

Hate Incident Reporting

A hate incident is any incident that the victim or any other person believes has been motivated by a hatred of race, disability, faith or sexual orientation. 

You can report a hate incident to us rather than at a police station.  We work with West Yorkshire Police, Stop Hate UK, Victim Support and Yorkshire MESMAC (sexual health project).

Visit our hate incident webpage

Health Access Team

​Please call 0113 305 7884

Health Visitors

​Health Visitors for Chapeltown - 0113 843 4373

Health Visitors for Meanwood/Chapel Allerton - 0113 843 4362

Housing

We can give you information about applying for a council house, rent accounts, repairs, neighbour issues or any other housing enquiries.

Pay your rent online

Report a repair

Apply for a council home

Jobshop

​We offer internet access for jobsearch, information on local job opportunities, help with preparing or updating a CV, support with completing application forms and help with interview skills.

Visit our Jobshop webpages

Leeds City Council vacancies

Jobcentre vacancies - Universal Jobmatch

Language Liaison

​Please call 0113 843 4352

Leeds City Credit Union

​Information about products and services and help completing application forms. Open on Friday between 1:30pm and 4:30pm. No appointments needed. No cash transactions. To contact us call 0113 242 3343.​

Leeds City Credit Union website

Leeds Housing Options

​Leeds Housing Options no longer hold surgeries at The Reginald Centre.  Please call 0113 222 4412 or call in to 2 Great George Street in the city centre. 

Visit our Housing Options webpage

Library and information services

​Opening hours:

Monday: 11am to 6pm
Tuesday: 12 noon to 7pm
Wednesday: 11am to 6pm
Thursday: Closed
Friday: 11am to 6pm
Saturday: 11am to 1pm
Sunday: Closed​

Extensive range of books, including talking books and books in other languages.

Weekly story time. Computers with free internet access. Free IT learning sessions available.

24 hour library renewal line: 0845 120 727. Also see online renewal link. There is also a book drop off point for when the library is closed.​​

Join the library

Renew or reserve a library book.

Search the library catalogue.

Lloyds Pharmacy

​ON site to support the practice and other medical services.  Opening Times:

Mon to Fri: 9.00am to 6.00pm
Sat: 9.00am to 1.00pm

The pharmacy can be called on 0113 262 1680.

Primary Care Trust Mental Health Team

​Provides assessment and short term treatment and support for people aged 17 and older who are registered with a GP in Leeds.

Tel 0113 843 4391 (East team)
Tel 0113 843 4424 (North east team)

Self service

​Self service facilities are available for you to access some services online or via our free phone hotlines.

Registrars

For registration of births, deaths and marriages.  We will be operating surgeries at the centre on Wednesdays & Fridays. To make an appointment please call us on 0113 222 4408.

"Tell Us Once" - as part of this service you can also make an appointment to "tell us once".  This is a service that enables you to report a birth or death just once and have the information automatically sent to other council services and government agencies such as the passport office, DVLA and the benefits and pensions service.  To make an appointment call us on 0113 222 4408.

Register a birth

Register a death

Order a copy certificate

School Nursing Service

Please call 0113 843 4407​

Service Standards

We will aim to deal with your enquiry within 15 minutes of you entering the building.
•We will give you a survey form to record your opinion of the service and we will give you the opportunity to say how the service should be developed.
•The one stop centre will be accessible, clean, presentable and pleasant to use at all times.
•We will wear name badges so you know who we are. If we have to pass your enquiry to a colleague will give you their name.
•We will be courteous and helpful. We will listen to you and deal with your enquiry, efficiently, quickly and fairly.
•We will communicate with you using language that is clear and easy to understand.
•If you need to discuss a sensitive or confidential issue, we will arrange for you to be seen in private.
•Council leaflets and information can be made available in other languages, large print, audio tape or braille as appropriate.
•We will arrange an interpreter for you, by appointment if English is not your first language or if you use British Sign Language.
•We welcome and encourage your feedback and will try and resolve any complaints on the spot. Where this is not possible, we will acknowledge your complaint within three working days and provide a full response within 15 working days.
•We will acknowledge e-mails to publicly advertised e-mail addresses within one working day and provide a fuller response as early as possible, but certainly within 10 working days.
•We will answer your telephone calls promptly and professionally (calls are handled by the corporate contact centre).
•We will respond to your written correspondence within 10 working days.

Sickle Cell and Thalassemia

​Please call 0113 843 4351

Social services

For help and advice about services for older people, children and families, disabled people, blus badges and bus passes for disabled people, RADAR keys to access disabled toilets.

Apply for a blue badge

Apply for a bus pass

Family Information Service

Speech and language therapy

​Foe queries contact St Mary's Hospital on:
0113 305 5307 / 5308 / 5309

Stammering Support Centre

​Please call 0113 843 4331

Tuberculosis (TB)

​Please call 0113 843 4344

Welfare Rights

We hold advice surgeries for people needing help and advice with welfare benefits and rights.

Surgeries are by appointment only. To book an appointment call 0113 376 0452 or ask a member of staff at any one stop centre to book an appointment for you.

Visit our welfare rights webpage.

Westfield Medical Practice

Westfield Medical Practice have moved from thier old premises to the new centre.  As well as offering traditional GP services they also offer a more specialist young people's drop in facility.

Reception is open:
Mon: 8.00am to 6.00pm
Tues: 8.00am to 6.30pm
Weds: 8.00am to 6.00pm
Thurs: 8.00am to 6.30pm
Fri: 8.00am to 6.00pm
Sat: 10..00am to 11.15am - 1st Saturday of the month only, to book call 0113 843 4488
Sun: Closed​