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St George's One Stop Centre

At the St George's One Stop Centre you can get advice on a range of council services face to face. We work with a variety of partners to help bring you the services that you need locally.

Visit us

Address: St George's Road, Middleton, Leeds, LS10 4UZ

Disabled Access: please go to the related pages for disabled access information

Transport information: The centre is on the local bus routes. Please contact Metroline for an up-to-date travel information on 0113 245 7676.

Opening Times:
Mon: 8:30am to 4pm
Tues: 8:30am to 4pm (Closed for team meeting 9:45am to 10:45am)
Weds: 8.30am to 4pm
Thurs: 8.30am to 4pm
Fri: 8.30am to 4pm
Sat: Closed
Sun: Closed

How to contact us:

  • Online - go to the email link in Contact us and fill in the online form.

Can you do it online?

You may wish to check if you can carry out your query online - to do this check under the service heading and click on the down arrow.

Services available at this one stop centre

Benefits

We can give you information about housing benefit, council tax support and free school meals for people on a low income.

Visit our Council Tax & Benefits webpages

View your housing benefit or council tax support online

Report a change of address

Social services

For help and advice about services for older people, children and families, disabled people, blue badges and bus passes for disabled people, RADAR keys to access disabled toilets.​ RADAR keys can be bought from the One Stop Centre for £2.​​

Apply for a blue badge

Apply for a bus pass

Family Information Service

Child and adolescent health services

​Therapy services include physiotherapy and occupational therpay, children's medical clinic, integrated clinic, children's community eye clinic, 0-16 team and child and adolescent mental health services.

Community Eye Centre

​Treatment and care for patients with common eye conditiond such as cataracts, diabetic eye conditions, glaucoma and poor vision.  You can be referred to the centre by your GP, optician or social services.

Council Tax

​We can give you information about bills, discounts, business rates and how to pay.

Visit our Council Tax & Benefits webpages

View your council tax account online

Report a change of address

Hate Incident Reporting

A hate incident is any incident that the victim or any other person believes has been motivated by a hatred of race, disability, faith or sexual orientation. 

You can report a hate incident to us rather than at a police station.  We work with West Yorkshire Police, Stop Hate UK, Victim Support and Yorkshire MESMAC (sexual health project).

Visit our hate incident webpage

Housing

We can give you information about applying for a council house, rent accounts, repairs, neighbour issues or any other housing enquiries.

Pay your rent online

Report a repair

Apply for a council home

Leeds City Credit Union

​Open:

Monday to Thursday: 8:30am to 4pm
Friday: 8:30am to 3pm

Leeds City Credit Union website

Library and information services

​Free access to computers and the internet, and a wide variety of books.  We are available to help customers.  See the link to Middleton library for more information.

Middleton Library

Minor Injuries Unit

​Help for people with minor injuries such as cuts, minor burns and sprains. Open every day 8am to 10:30pm.

There is also an x-ray facility which is open 9am to 8:30pm.

Musculoskeletal services

​Treats people with injuries to muscles, bones and joints.  Patients are referred via their GP and are seen by speciailist chartered physiotherapists, musculoskeletal doctors and podiatrists for diagnosis and appropriate treatment usually on site.  Treatment may include exercise, self help advice, manipulation, injection, biomechanical assessment and orthotic provision.

Neighbourhood Policing Team

​The Neighbourhood Policing Team for Middleton and Belle Isle have a drop in service on the first Saturday of the month between 10am to 11:15am.​

Out of hours GP surgery

​This is an appointment service that can be used by patients contacting their own GP and is available between 7am to 10:30pm Monday to Friday and 8am to 10:30pm Saturday and Sunday.

Service Standards

We will aim to deal with your enquiry within 15 minutes of you entering the building.
•We will give you a survey form to record your opinion of the service and we will give you the opportunity to say how the service should be developed.
•The one stop centre will be accessible, clean, presentable and pleasant to use at all times.
•We will wear name badges so you know who we are. If we have to pass your enquiry to a colleague will give you their name.
•We will be courteous and helpful. We will listen to you and deal with your enquiry, efficiently, quickly and fairly.
•We will communicate with you using language that is clear and easy to understand.
•If you need to discuss a sensitive or confidential issue, we will arrange for you to be seen in private.
•Council leaflets and information can be made available in other languages, large print, audio tape or braille as appropriate.
•We will arrange an interpreter for you, by appointment if English is not your first language or if you use British Sign Language.
•We welcome and encourage your feedback and will try and resolve any complaints on the spot. Where this is not possible, we will acknowledge your complaint within three working days and provide a full response within 15 working days.
•We will acknowledge e-mails to publicly advertised e-mail addresses within one working day and provide a fuller response as early as possible, but certainly within 10 working days.
•We will answer your telephone calls promptly and professionally (calls are handled by the corporate contact centre).
•We will respond to your written correspondence within 10 working days.

Welfare Rights Unit

We hold advice surgeries for people needing help and advice with welfare benefits and rights.

Surgeries are held on Mondays from 9:15am to 1pm and are by appointment only. To book an appointment call 0113 376 0452 or ask a member of staff at the centre to book an appointment for you.​​

Visit our welfare rights webpage