South Seacroft One Stop Centre

Address: 91-95 Moresdale Lane
Leeds LS14 6GG

Email: general.enquiries@leeds.gov.uk

Local transport information: The centre is on the local bus routes. Please contact Metroline for up-to-date travel information on (0113) 245 7676.
Further information: Transport Direct

Access: .

  • Monday
    08:30 - 16:00 
  • Tuesday
    08:30 - 16:00 
  • Wednesday
    08:30 - 15:00 
  • Thursday
    08:30 - 16:00 
  • Friday
    08:30 - 16:00 
  • Saturday
    Closed 
  • Sunday
    Closed 
  • Benefits

  • Council tax bills

  • Credit Union

  • Hate crime reporting

  • Health services

  • Housing enquiries

  • Social services help and advice

  • Victim support

  • Welfare rights

At South Seacroft One Stop Centre you can get advice on a range of council services face to face. We work with a variety of partners to help bring you the services that you need locally.

More information about these services

  • Benefits - information about housing benefit, council tax benefit, free school meals and school clothing vouchers. You can also make an appointment with us to talk about benefits.
  • Council Tax - bills, discounts, business rates, and how to pay.
  • Hate incident reporting - a hate incident is any incident that the victim or any other person believes has been motivated by hatred of race, disability, faith or sexual orientation . You can report hate incidents at a one stop centre rather than at a police station. We work with West Yorkshire Police, Stop Hate UK, Victim Support and Yorkshire MESMAC (sexual health project).
  • Housing - repairs, rent accounts, applying for a council house, neighbour problems or any housing enquiries.
  • Social Services - help and advice about services for older people, children and families, disabled people, blue badges and bus passes for disabled people, RADAR keys to access disabled toilets.
  • Welfare Rights - advice surgeries for people needing help and advice with welfare benefits and rights. Surgeries are held on Fridays from 9.30 to 11.30. Surgeries are by appointment only so please telephone 0113 3760452 or ask a member of staff at the centre to book you an appointment

Our partners

  • Credit Union - the Leeds City Credit Union is an organisation that provides straightforward, affordable financial services to a growing number of people in Leeds. Credit Union staff are available on Monday, Tuesday, Thursday and Friday  from 09.00 to 15.00, on Wednesday from 09.00 to 12.00.
  • Victim Support - you can book an appointment by telephoning 0113 395 1260 for support and advice if you have been affected by crime.

Health services

  • GP surgery - GP services, including health promotion, chronic disease management, prescriptions, minor surgery, family planning, maternity clinic, well person clinic, immunisations, child health surveillance, referrals. Please telephone for details and appointments. Telephone 0113 295 1200.
  • Community mental health team - the community mental health team (CMHT) provide a range of mental health services. Telephone 0113 279 0121 for information and advice.
  • Pharmacy - dispensing pharmacy services, including prescriptions, advice on medicines, sale of usual chemist goods, delivery of oxygen cylinders and equipment, collection and delivery of prescriptions to elderly and infirm patients, health information and promotion.
  • HEAT - Health Enforcement Awareness Treatment - a partnership between West Yorkshire Police and Leeds Addiction Unit offering counselling and treatment to drug users following arrest. The clinics are held on Monday and Wednesday by appointment only. Telephone 0113 241 3771 or 0113 241 3772 for more information.

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What standard of service can I expect at a one stop centre?

  • ​We will aim to deal with your enquiry within 15 minutes of you entering the building.
  • We will give you a survey form to record your opinion of the service and we will give you the opportunity to say how the service should be developed.
  • The one stop centre will be accessible, clean, presentable and pleasant to use at all times.
  • We will wear name badges so you know who we are. If we have to pass your enquiry to a colleague will give you their name.
  • We will be courteous and helpful. We will listen to you and deal with your enquiry, efficiently, quickly and fairly.
  • We will communicate with you using language that is clear and easy to understand.
  • If you need to discuss a sensitive or confidential issue, we will arrange for you to be seen in private.
  • Council leaflets and information can be made available in other languages, large print, audio tape or braille as appropriate.
  • We will arrange an interpreter for you, by appointment if English is not your first language or if you use British Sign Language.
  • We welcome and encourage your feedback and will try and resolve any complaints on the spot. Where this is not possible, we will acknowledge your complaint within three working days and provide a full response within 15 working days.
  • We will acknowledge e-mails to publicly advertised e-mail addresses within one working day and provide a fuller response as early as possible, but certainly within 10 working days.
  • We will answer your telephone calls promptly and professionally (calls are handled by the corporate contact centre).
  • We will respond to your written correspondence within 10 working days.

Need further information ?

Please give us your name, email address, and your query, and we will respond to you by email.