Morley One Stop Centre
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Morley One Stop Centre

At Morley One Stop Centre you can get advice on a range of council services face to face. We work with a variety of partners to help bring you the services that you need locally.

Visit us

Address: Morley Town Hall, Queen Street, Morley, LS27 9DY

Disabled Access: Please go to related pages to see disabled access information.

Transport information: The centre is on local bus routes. Please visit the Metro website for more information.

Opening Times:
Mon: 8.30am to 4.00pm
Tues: 8.30am to 4.00pm
Weds: 8.30am to 3.00pm
Thurs: 8.30am to 5.00pm
Fri: 8.30am to 5.00pm
Sat: Closed
Sun: Closed

Can you do it online?

You may wish to check if you can carry out your query online - to do this check under the service heading and click on the down arrow.​

Click to expandBenefits

We can give you information about housing benefit, council tax support and free school meals for people on a low income.​

Visit our Council Tax & Benefits webpages

View your housing benefit or council tax support online

Click to expandCitizens Advice Bureau

​Citizen's Advice, Westminster Buildings 31 New York Street
West Yorkshire

Phone number: 0113 223 4400
Opening times are 9 am - 4pm, with the helpline as above open
until 5pm

Citizens Advice Bureau website

Click to expandCouncil Tax

We can give you information about your bill, discounts, business rates and how to pay.

Visit our Council Tax & Benefits webpages

View your council tax account online

Report a change of address

Click to expandCouncillor Surgeries

​There are 3 wards in the Greater Morley area.  They are:

Morley North
Morley South & Ardsley
Robin Hood

Each ward has 3 councillors in it.  Please see links for more information.

Morley Town Council

MP for Morley and Outwood

Click to expandHate Incident Reporting

A hate incident is any incident that the victim or any other person believes has been motivated by a hatred of race, disability, faith or sexual orientation. 

You can report a hate incident to us rather than at a police station.  We work with West Yorkshire Police, Stop Hate UK, Victim Support and Yorkshire MESMAC (sexual health project).

Visit our hate incident webpage

Click to expandHousing

We can give you information about applying for a council house, rent accounts, repairs, neighbour issues or any other housing enquiries.

Pay your rent online

Report a repair

Apply for a council home

Click to expandMarriages

Marriages can be performed at Morley Town Hall, a beautiful historic building with banqueting facilities.  For more information all us on 0113 222 4408.​

Click to expandMorley Town Council

​Please see the link below for information about Morley Town Council.

Morley Town Council

Click to expandMP for Morley and Outwood

​Please see the link below for more information.

MP for Morley and Putwood

Click to expandRegistrars

For registration of births, deaths and marriages.  To make an appointment please call us on 0113 222 4408.  

Tell Us Once 
This is an optional and free service where you can notify a number of Government organisations in one go.  You will need a unique reference which you can get from the registrars when you attend the appointment to register the death. For further information see the related page Register a death.

Register a birth

Register a death

Order a copy certificate

Click to expandRooms for hire

You can hire a room at Morley Town Hall for private functions.  Many retain their historic character and the Morlaeian Hall has recently been refurbished to a high standard.  Call us for bookings on 0113 224 3845.

Click to expandService Standards

We will aim to deal with your enquiry within 15 minutes of you entering the building.
•We will give you a survey form to record your opinion of the service and we will give you the opportunity to say how the service should be developed.
•The one stop centre will be accessible, clean, presentable and pleasant to use at all times.
•We will wear name badges so you know who we are. If we have to pass your enquiry to a colleague will give you their name.
•We will be courteous and helpful. We will listen to you and deal with your enquiry, efficiently, quickly and fairly.
•We will communicate with you using language that is clear and easy to understand.
•If you need to discuss a sensitive or confidential issue, we will arrange for you to be seen in private.
•Council leaflets and information can be made available in other languages, large print, audio tape or braille as appropriate.
•We will arrange an interpreter for you, by appointment if English is not your first language or if you use British Sign Language.
•We welcome and encourage your feedback and will try and resolve any complaints on the spot. Where this is not possible, we will acknowledge your complaint within three working days and provide a full response within 15 working days.
•We will acknowledge e-mails to publicly advertised e-mail addresses within one working day and provide a fuller response as early as possible, but certainly within 10 working days.
•We will answer your telephone calls promptly and professionally (calls are handled by the corporate contact centre).
•We will respond to your written correspondence within 10 working days.

Click to expandSocial services

For help and advice about services for older people, children and families, disabled people, blue badges and bus passes for disabled people, RADAR keys to access disabled toilets.​ RADAR keys can be bought from the One Stop Centre for £2.​​

Apply for a blue badge

Apply for a bus pass

Family Information Service

Click to expandSouth (Outer) Area Committee

​Working with local people and organisations to develop better neighbourhoods and confident communities.  Helping you to have a say in how and what services are delivered and to get people invovled in local regeration projects.

Click to expandTea Dances

​Tea dances are held every Tuesday from 1.00pm to 3.30pm.

Click to expandVictim Support

If you have been affected by crime you can get help and advice - book an appointment by calling us on 0113 395 1260.​

Click to expandWelfare Rights

We hold advice surgeries for people needing help and advice with welfare benefits and rights.

Surgeries are held on Thursday from 10.00am to 12.30pm and are by appointment only. To book an appointment call 0113 376 0452 or ask a member of staff at the centre to book an appointment for you.

Visit our welfare rights webpage

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