City Centre One Stop Centre
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City Centre One Stop Centre

2 Great George StreetAt the City Centre One Stop Centre you can get advice on a range of council services face to face. We work with a variety of partners to help bring you the services that you need locally.

Address: 2 Great George Street, Leeds, LS2 8BA.

Disabled Access: Please see the related pages for disabled access information.

You can also ask for a SignVideo interpreter when you visit us.

Transport information: The centre is on local bus routes. Please visit the Metro website for more information.​

DayOpening times
Monday9am to 5pm (Last appointment is 4:30pm)
Tuesday9am to 5pm (Last appointment is 4:30pm)
Wednesday9am to 5pm (Last appointment is 4:30pm)
Thursday9am to 5pm (Last appointment is 4:30pm)
Friday9:30am to 5pm (Last appointment is 4:30pm)

​Can you do it online?

You may wish to check if you can carry out your query online - select a service below and see what's available.​​


Services available at this one stop centre

Click to expandBenefits

We can give you information about housing benefit, council tax support and free school meals for people on a low income.​

Visit our Council Tax & Benefits webpages

Useful forms for claiming benefitsView your housing benefit or council tax support

Click to expandEnergy Advice

​You can get energy advice during the winter, from October to April. During this time we have leaflets, displays and a drop-in advice surgery on the first Tuesday of each month. 

To switch to the best fixed contract energy price before all the prices rise are implemented, visit Which.

To find out how to heat your home for less visit Wrap Up Leeds.

Energy grants for households

Click to expandHate Incident Reporting

A hate incident is any incident that the victim or any other person believes has been motivated by a hatred of race, disability, faith or sexual orientation. 

You can report a hate incident to us rather than at a police station.  We work with West Yorkshire Police, Stop Hate UK, Victim Support and Yorkshire MESMAC (sexual health project).

Visit our hate incident webpage

Click to expandHousing

We can give you information about applying for a council house, rent accounts, repairs, neighbour issues or any other housing enquiries.

Pay your rent online

Report a repair

Apply for a council home

Click to expandJobshop

​We can provide help and advice on filling in application forms.  If you are unemployed you can use the internet to search for jobs and training opportunities.

Jobshop staff are available :

Mon - Thurs: 8.30am to 5.00pm

Fri: 9.30am to 5.00pm

Leeds City Council job vacancies

Learning & job opportunities webpages

Jobcentre vacancies - Universal Jobmatch

Click to expandLeeds Card

​With a Leeds card you can get discounts and special offers on a wide range of council services, shops, attractions, restaurants and theatres.

Visit our Leeds Card webpage

Renew your Leeds Card

Click to expandLeeds City Credit Union

​The Leeds City Credit Union are an organisation that provides straightforward, affordable financial services.  Credit Union staff are available:

Mon to Thurs: 8.30am to 5.00pm

Fri: 9.30am to 5.00pm

Leeds City Credit Union website

Click to expandLeeds Glassware

​All the glassware is available to see in a display cabinet.

Click to expandRegistrars

For registration of births, deaths and marriages.  To make an appointment please call us on 0113 222 4408.  

Tell Us Once 
This is an optional and free service where you can notify a number of Government organisations in one go.  You will need a unique reference which you can get from the registrars when you attend the appointment to register the death. For further information see the related page Register a death.

Register a birth

Register a death

Order a copy certificate

Click to expandService Standards

We will aim to deal with your enquiry within 15 minutes of you entering the building.
•We will give you a survey form to record your opinion of the service and we will give you the opportunity to say how the service should be developed.
•The one stop centre will be accessible, clean, presentable and pleasant to use at all times.
•We will wear name badges so you know who we are. If we have to pass your enquiry to a colleague will give you their name.
•We will be courteous and helpful. We will listen to you and deal with your enquiry, efficiently, quickly and fairly.
•We will communicate with you using language that is clear and easy to understand.
•If you need to discuss a sensitive or confidential issue, we will arrange for you to be seen in private.
•Council leaflets and information can be made available in other languages, large print, audio tape or braille as appropriate.
•We will arrange an interpreter for you, by appointment if English is not your first language or if you use British Sign Language.
•We welcome and encourage your feedback and will try and resolve any complaints on the spot. Where this is not possible, we will acknowledge your complaint within three working days and provide a full response within 15 working days.
•We will acknowledge e-mails to publicly advertised e-mail addresses within one working day and provide a fuller response as early as possible, but certainly within 10 working days.
•We will answer your telephone calls promptly and professionally (calls are handled by the corporate contact centre).
•We will respond to your written correspondence within 10 working days.

Click to expandSocial services

For help and advice about services for older people, children and families, disabled people, blue badges and bus passes for disabled people, RADAR keys to access disabled toilets. RADAR keys can be bought from the One Stop Centre for £2.

Apply for a blue badge

Apply for a bus pass

Family Information Service

Click to expandStudent Support

​Full time and part time students can get help and advice with:

  • tuition fees
  • grants
  • loans
  • supplementary grants for students with children and for students with learning and physical disabilities

Click to expandVoluntary Action Leeds

​Helps individuals to find suitable volunteering opportunities and provides advice and support to organisations to set up and manage a volunteering programme and find suitable volunteers.

Voluntary Action Leeds website

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