Affordable Warmth Strategy
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Affordable Warmth Strategy

If you are finding it difficult to pay your gas and electric bills or you are in arrears there are some options available:


Contact your energy supplier

If you are in arrears with your gas or electricity bill, contact your supplier to arrange to pay them back at an affordable rate.


Switch suppliers to save

You could save money by changing to a gas or electric supplier offering a better deal. The Go Energy Shopping website is run by the energy regulator, OFGEM to provide information and advice to households on switching to the best energy tariff. The site includes a list of OFGEM accredited switching websites.


Warm Home Discount

The Warm Home Discount (WHD) is funded by energy suppliers and provides a rebate to vulnerable energy consumers on their electricity bill. Householders in receipt of the guarantee credit element of pension credit should receive the discount automatically. ​Details of the discount are provided by Consumer Futures (see the External links section) and the energy companies themselves.


Fuel direct

If you receive any benefits you can have an amount deducted from your regular benefit payment to cover your fuel bills and arrears.


Better Homes Leeds

Is a programme offered in partnership with Willmott Dixon and Keepmoat, to deliver to deliver 4230 subsidised energy efficiency improvements to homes in Leeds during 2015 to 2018​. These home improvements could include:

  • Cavity wall insulation, 
  • External & internal wall insulation
  • Hard to treat wall cavities,
  • Loft insulation
  • Room in roof insulation
  • Boilers
  • Windows & door replacement
  • Renewables e.g. solar PV panels. 

Better Homes Leeds is for private home owners, tenants who privately rent and private landlords only. Social Housing Tenants must speak to their Registered Provider to find out about energy efficiency schemes for social housing.

We have an ongoing refurbishment programme for its council houses, including energy efficiency measures. This programme is primarily area based: areas are selected on the basis of need and all homes are improved in that area. We are also running a citywide programme to complete any outstanding cavity wall and loft insulation. If you are a council tenant who needs cavity wall or loft insulation please email housingleeds.planned@leeds.gov.uk. Other enquiries will be noted and depending on what is requested, improvements may or may not be made.

Offers and funding are limited so are on a first come first served basis. If you would like more information or talk through your option, you can find the link to Better Homes Leeds webpage in the External links section on this page or call 0800 597 1500 (free phone number from UK Landline) or 0113 897 0977. Opening hours are 8:30am to 5pm Monday to Friday and 9am to 1pm Saturday.

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Leeds Affordable Warmth Strategy 2017 – 2030

The Leeds Affordable Warmth Strategy 2017 – 2030 has been developed by the Leeds Affordable Warmth Partnership to outline the City’s approach to providing affordable warmth to residents up to 2030”has been developed by the Leeds Affordable Warmth Partnership to outline the City’s approach to providing affordable warmth to residents up to 2030.

White Rose Energy

White Rose Energy is a new energy supplier that has been set up by Leeds City Council in partnership with Robin Hood Energy, to provide residents from across the region with a fairer alternative for their gas and electricity. For more information visit the White Rose Energy webpage​.

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