Leeds is one of the UK’s largest centres for telephone-based customer services. The city is home to First Direct, Britain’s first 24 hour telephone banking service, and there are call centre operations in several sectors of the economy, including financial services, retail and customer services management, telecommunications, breakdown services and utilities.
The Directory of Call Centres in Leeds and Yorkshire is published by Leeds Library and Information Service and contains information on over 70 call centre operations in the Leeds and Yorkshire region.
This information has been verified by the companies themselves and is published with their permission. It includes contact details, the nature of their call centre operation and whether they provide outsourced services on behalf of third parties.
The directory also provides a useful resource for adults looking for work in Leeds.
see: Leeds directories from Leeds Library and Information Service.